Billing Operations Supervisor

. Manage daily services billing operations, including time & materials, fixed fee, and recurring billing .

Posted 5/22/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $100,000 per yearWebsite

Tools & technologies

ERP

Key responsibilities & impact

Manage daily services billing operations, including time & materials, fixed fee, and recurring billing
Actively participate in billing activities, including invoice review, adjustments, and issue resolution
Support mid-month and month-end billing cycles to ensure timely and accurate invoice generation
Review invoices, credits, and adjustments for accuracy and alignment with contracts
Lead and support a small team of billing specialists, including workload management and coaching
Serve as a point of escalation for billing questions and issues
Partner with Project Managers and Operations to resolve billing discrepancies and ensure alignment with project activity
Monitor time entry and approval status, following up as needed to support timely billing
Assist with monthly reviews of billed and unbilled activity
Support investigation of variances between billing data and financial reporting
Identify opportunities to improve billing processes and reduce manual effort

What you’ll need

5+ years of billing experience, preferably in a professional services environment
Prior experience leading or mentoring team members
Strong understanding of services billing models (time & materials, fixed fee, recurring billing)
Experience with PSA/ERP systems (Changepoint, Intacct, or similar) preferred
Strong attention to detail and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment

Comp & perks

Health and Welfare (Medical, Dental, Vision)
Accident, Critical Illness, and Hospital Indemnity
Employee Assistance Program (EAP)
Life and AD&D Insurance
Short- and Long-Term Disability Insurance
Flexible Spending Accounts
Transportation and Parking Accounts
Health Savings Accounts (with company contribution)
Retirement Planning (401k with matching contribution)
Legal Benefits
Identity Theft Protection
Pet Insurance
Wellness Program Offerings
Paid Time Off, accrued per pay period based on years of service starting at 15 days annually
8 Paid Holidays per year, including 1 floating holiday

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

billing operationsinvoice reviewbilling adjustmentsissue resolutionbilling cyclestime entry managementfinancial reportingbilling process improvement

Soft Skills

leadershipcoachingattention to detailproblem-solvingtime managementprioritization