Own and manage the entire sales and partner commissions process, from plan definition and communication through bi-monthly execution
Ensure accurate and timely commission calculations in alignment with company policies and incentive structures
Collaborate with finance, sales leadership, and operations to define, refine, and optimize commission structures
Communicate commission plans and updates effectively to stakeholders, ensuring transparency and clarity
Monitor and improve commission processes to enhance efficiency, reduce errors, and ensure compliance
Identify gaps, inefficiencies, and bottlenecks in the sales process and develop solutions to improve sales productivity
Standardize, document, and enhance sales workflows, proactive sales activity management, and proposal development
Implement AI and automation technologies to streamline sales operations, reduce administrative burden, and accelerate deal velocity
Support forecasting, quota setting, and activity management to optimize sales team performance
Drive CRM optimization and automation to ensure data accuracy and improve visibility
Develop and manage sales performance dashboards and KPI tracking to provide real-time insights to leadership
Use Power BI, Tableau, or similar tools to create clear and actionable sales reports
Deliver regular reports and presentations to senior leadership, providing insights into sales performance, trends, challenges, and opportunities
Identify trends and opportunities through data analysis to drive revenue growth and improve operational efficiency
Serve as the primary data steward for sales, ensuring that teams can access the insights they need to make informed decisions
Act as a bridge between sales, finance, marketing, and operations, ensuring alignment on sales goals and execution strategies
Build strong relationships with sales leadership, account executives, and partner teams to enhance collaboration and efficiency
Ensure seamless communication and issue resolution across sales and operational teams
Champion a customer-service-oriented approach within the sales operations function to support sales teams effectively

Requirements

7+ years of experience in sales operations, revenue operations, or business operations in a fast-paced, high-growth environment, with at least 3 years managing commissions processes
Excellent Microsoft Excel skills and a very detail oriented mindset
Ability to craft SQL queries to extract data from backend database tables
Proven ability to own and improve complex business processes, including end-to-end commission management
Proven ability to own and improve complex sales processes, including end-to-end commission management
Demonstrated ability to navigate competing priorities and ensure alignment across multiple stakeholders in a fast-paced, matrixed environment
Demonstrated experience delivering measurable outcomes, including cost savings and operational improvements
Experience optimizing and managing CRM systems (e.g., Microsoft Dynamics) and sales enablement tools
Advanced proficiency in data visualization and BI tools (e.g., Power BI, Tableau) to track metrics and create actionable reports
Strong analytical and problem-solving skills, with experience driving data-driven decision-making in sales organizations
Exceptional interpersonal skills with the ability to build trust and influence at all levels of the organization
Demonstrated experience in forecasting, pipeline management, and sales performance analysis
Experience implementing AI, automation, and workflow optimization tools for sales efficiency is a plus
A bachelor’s degree in business, sales operations, or a related field is required.

Benefits

Health and Welfare (Medical, Dental, Vision)
Accident, Critical Illness, and Hospital Indemnity
Employee Assistance Program (EAP)
Life and AD&D Insurance
Short- and Long-Term Disability Insurance
Flexible Spending Accounts
Transportation and Parking Accounts
Health Savings Accounts (with company contribution)
Retirement Planning (401k with matching contribution)
Legal Benefits
Identity Theft Protection
Pet Insurance
Wellness Program Offerings
Paid Time Off, accrued per pay period based on years of service starting at 15 days annually
8 Paid Holidays per year, including 1 floating holiday

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales operationsrevenue operationsbusiness operationscommission managementSQLdata visualizationforecastingpipeline managementsales performance analysisworkflow optimization

Soft Skills

detail orientedanalytical skillsproblem-solving skillsinterpersonal skillscommunication skillscollaborationinfluencealignmentcustomer-service-orientedstakeholder management