
Practice Director, NetSuite
Net at Work
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Manage and achieve engagement bookings and revenue targets
- Manages strategic client relationships
- Execute high-level billable consulting to clients
- Proactively seek/create opportunities to participate in client interactions to ensure highest levels of customer satisfaction are achieved
- Ensures consistent and sufficient pre-sales support
- Mentor team in business development strategies
- Design and deploy new applications and enhancements to existing applications, software, and operating systems
- Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services
- Provide leadership and management skills to enable the Practice to meet its agreed aims and objectives within a profitable, efficient and effective working environment
- Keep abreast of current industry trends and identify potential threats and opportunities
- Monitor and evaluate the performance of the Practice team against objectives; identify and manage change
- Prepare and annually update the Practice Development Plan, oversee the implementation of the aims and objectives
- Grow and maximize the revenue of the practice and of the clients that belong to that practice
- Work with marketing and sales leaders to build a marketing calendar
- Determine which add-on products will be the best fit for our client base and work with sales leaders and consulting managers to implement a strategy for selling and servicing those add-ons
Requirements
- University degree Business or Computer Science and/or years equivalent work experience
- Master’s Degree a plus
- Deep understanding of consulting, practice products and the business of relevant clients/partners, including based on 10 years related business experience
- Experience managing MS Dynamic 365 projects within a consulting environment is required
- Business acumen (client business drivers) Sales and Marketing
- Financial analysis (e.g., ROI & TCO)
- Prior experience with pre-sales activity or account planning is desirable
- Demonstrated facilitation, collaboration, and problem-solving skills
- Ability to engage senior client management in discussions regarding our solutions, the client’s industry and business model
- Must be able to present self well in front of internal and external customers
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Strong relationship and social skills with the ability to build and manage a strategic external industry network
- Commitment to company values and business objectives
- Strong customer service orientation.
- Excellent planning, organizational and leadership skills
- Highly effective verbal and written communication skills
- Strong negotiation and team building skills
- Strong decision-making, analytical and problem-solving skills
- Strong customer/client service orientation – demonstrates ability to build effective working relationships with stakeholders leading to “trusted advisory status”
- Highly self-motivated and directed, with keen attention to detail
- Ability to juggle multiple projects of various sizes
- Demonstrates high-energy, positive and flexible approach in the workplace.
Benefits
- Health and Welfare (Medical, Dental, Vision)
- Accident, Critical Illness, and Hospital Indemnity
- Employee Assistance Program (EAP)
- Life and AD&D Insurance
- Short- and Long-Term Disability Insurance
- Flexible Spending Accounts
- Transportation and Parking Accounts
- Health Savings Accounts (with company contribution)
- Retirement Planning (401k with matching contribution)
- Legal Benefits
- Identity Theft Protection
- Pet Insurance
- Wellness Program Offerings
- Paid Time Off, accrued per pay period based on years of service starting at 15 days annually
- 8 Paid Holidays per year, including 1 floating holiday
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
MS Dynamic 365financial analysisROITCObusiness development strategiesapplication designsoftware enhancementsoperating systemspre-sales activityaccount planning
Soft skills
leadershipmanagement skillscustomer satisfactionproblem-solvingcollaborationnegotiationcommunicationrelationship buildingorganizational skillsdecision-making
Certifications
University degree in BusinessUniversity degree in Computer ScienceMaster’s Degree