Product Implementation Manager, SaaS Delivery

nesto

Product Implementation Manager at nesto focusing on functional solution design and client collaborations in mortgage technology ecosystem. Responsibilities include leading implementation teams and guiding strategic solutions.

Posted 5/12/2026full-time🇨🇦 CanadaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Drive discovery workshops to translate partner business challenges and processes into clear, robust functional solution logic.
Act as the master of functional configuration; define the logic and workflows that our Technical Product Managers and engineering teams will execute.
Act as the functional and technical expert in front of partner financial institution leaders, guiding them toward industry best-practice configurations.
Collaborate closely with internal Product and Engineering teams to influence the core product roadmap by providing expert feedback based on implementation realities.
Ensure the implemented solution solves the partner's critical problems and generates high adoption through strategic functional design.
Guide the client organization through the transition to ensure their operational processes are optimized for the Nesto Mortgage Cloud.

Requirements

What you’ll need

3 to 5 years of progressive experience as an Implementation Manager, Functional Consultant, or Solutions-oriented Analyst within the financial services or SaaS sector.
Demonstrated ability to learn complex software engines and translate that knowledge into business solutions.
While you do not code, you speak the language of Technical Product Managers and can lead in-depth discussions on system logic.
Proven experience leading client implementations where you were the primary person responsible for the functional outcome.
Knowledge of the lending lifecycle or the mortgage industry is a significant asset.

Benefits

Comp & perks

Premium benefits plan fully paid by nesto, including comprehensive insurance and unlimited access to telemedicine and mental health services for you and your family.
4 weeks of vacation to ensure you stay at peak performance.
Access to the resources and tech you need to execute without friction.
The environment that makes you productive and enables teamwork.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

functional configurationsolution logicworkflow definitionimplementation managementbusiness solutionssystem logicclient implementationstrategic functional designsoftware engineslending lifecycle

Soft Skills

collaborationcommunicationleadershipproblem-solvinginfluencingguidanceadaptabilityclient relationship managementanalytical thinkingorganizational skills