Product Implementation Manager – SaaS Delivery
Nesto Group
full-time
Posted on:
Location Type: Hybrid
Location: 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Drive discovery workshops to translate partner business challenges and processes into clear, robust functional solution logic.
- Act as the master of functional configuration; define the logic and workflows that our Technical Product Managers and engineering teams will execute.
- Act as the functional and technical expert in front of partner financial institution leaders, guiding them toward industry best-practice configurations.
- Collaborate closely with internal Product and Engineering teams to influence the core product roadmap by providing expert feedback based on implementation realities.
- Ensure the implemented solution solves the partner's critical problems and generates high adoption through strategic functional design.
- Guide the client organization through the transition to ensure their operational processes are optimized for the Nesto Mortgage Cloud.
Requirements
- 3 to 5 years of progressive experience as an Implementation Manager, Functional Consultant, or Solutions-oriented Analyst within the financial services or SaaS sector.
- Demonstrated ability to learn complex software engines and translate that knowledge into business solutions.
- While you do not code, you speak the language of Technical Product Managers and can lead in-depth discussions on system logic.
- Proven experience leading client implementations where you were the primary person responsible for the functional outcome.
- Knowledge of the lending lifecycle or the mortgage industry is a significant asset.
Benefits
- Premium benefits plan fully paid by nesto, including comprehensive insurance and unlimited access to telemedicine and mental health services for you and your family.
- 4 weeks of vacation to ensure you stay at peak performance.
- Best-in-Class Tools: Access to the resources and tech you need to execute without friction.
- Working framework: the environment that makes you productive and enables teamwork.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
functional configurationsolution logicworkflow definitionbusiness solutionsclient implementationssystem logicstrategic functional designoperational process optimization
Soft skills
collaborationcommunicationleadershipproblem-solvinginfluencing