Nesto Group

Sales Development Representative

Nesto Group

full-time

Posted on:

Location Type: Hybrid

Location: Alberta • 🇨🇦 Canada

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Job Level

Mid-LevelSenior

About the role

  • Make inbound and outbound calls to warm leads generated by nesto.
  • Provide an exceptional customer experience by addressing questions, offering guidance, and delivering clear explanations about nesto's mortgage offerings.
  • Collect and review the customer information required for the transfer to a nesto advisor.
  • Qualify leads by assessing their eligibility and readiness for mortgage solutions, based on gathered information.
  • Ensure a smooth handoff of the customer to a nesto advisor for further consultation and processing.
  • Update CRM systems with accurate customer information, notes, and progress.

Requirements

  • A completed high school diploma or equivalent experience.
  • Strong communication skills, with the ability to adapt tone and style to different audiences.
  • Previous experience in a customer service, sales, call center, or telemarketing role is preferred.
  • Comfortable using CRM software (e.g., Salesforce, HubSpot) and other digital tools to manage leads and track performance.
  • Willingness to learn new technologies and systems.
  • Strong time management skills with the ability to prioritize tasks and work in a fast-paced environment.
Benefits
  • Take advantage of nesto's employee mortgage program that provides our employees with the best, exclusive, preferred low rates.
  • Benefit from a generous time-off policy including 4 weeks vacation per year.
  • Enjoy a premium benefits plan fully paid by nesto, including a top-class insurance plan and unlimited access to Dialogue, our telemedicine service, for you and your family.
  • Access to an annual health and wellness budget.
  • Get 24/7 confidential access to our Employee Assistance Program through Lifeworks, which offers a wide range of professional services, including counseling and mental health support, among other aspects of well-being.
  • Seize the possibility to work hybrid from home and also from one of our beautiful offices.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
strong communication skillscustomer servicesalestime managementadaptabilityprioritizationguidanceproblem-solvinginterpersonal skillscustomer experience
Certifications
high school diplomaequivalent experience