Associate Customer Account

Nestle

Associate, Customer Account supporting Account Management at Nestlé USA. Managing customer trade deductions and enhancing distributor coordination for better sales outcomes.

Posted 7/24/2026full-timeRemote • Washington • 🇺🇸 United StatesJuniorMid-Level💰 $58,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and organizational capabilities in trade deduction analysis, reconciliation, and customer support. Proficient in managing customer claims and collaborating with cross-functional teams to ensure accurate forecasting and documentation.

Highest-signal resume keywords

Trade Deduction AnalysisCustomer SupportMicrosoft Office Suite ProficiencyAnalytical SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Trade Deduction AnalysisReconciliationWorkflow AdministrationCustomer Metric ForecastingData Management

Soft Skills

Strong OrganizationTime ManagementEffective CommunicationCollaboration

Tools & Technologies

Microsoft Office SuiteSharePointCollaboration Tools

Industry Keywords

Customer Account AnalystField Sales RepresentativeSales SupportDeduction DiscrepanciesLogistics and Distribution

About the role

Key responsibilities & impact

Support trade deduction analysis, reconciliation, workflow administration, and documentation
Manage customer post-audit claims
Research and resolve deduction discrepancies
Drive collection of unauthorized deductions and credits
Support customer metric forecasting, off-invoice trade events, planning tool inputs
Reconcile customer forecasts with Nestlé internal forecasts
Coordinate with Nestlé Retail Services on logistics and distribution activities
Maintain customer forms, item data, product attributes, UPCs, dimensions, pricing information, and customer item management records

Requirements

What you’ll need

Bachelor’s degree preferred, or 1–2 years of relevant professional experience
Experience in administrative, analytical, sales support, customer support, Field Sales Representative, or Customer Account Analyst roles preferred
Strong organization, time management, attention to detail, and accuracy
Proficiency in Microsoft Office Suite, with familiarity in SharePoint and collaboration tools
Ability to work independently, manage multiple priorities, communicate effectively, and collaborate with cross-functional partners

Benefits

Comp & perks

Performance-based incentives
401k with company match
Healthcare coverage
Broad range of other benefits