Manager, Customer Account – Market Basket, Price Chopper, Tops

Nestle

Manager Customer Account leading customer relationships and business plans to drive sales at Nestlé USA. Collaborating across functions to achieve category growth and market share goals.

Posted 7/24/2026full-timeRemote • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $118,000 - $171,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer relationship management, sales strategy execution, and financial acumen to drive growth and profitability. Proficient in managing trade budgets and promotional funding while leveraging data insights for effective negotiations.

Highest-signal resume keywords

Customer Relationship ManagementSales Strategy ExecutionFinancial AcumenNegotiation SkillsBusiness Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ManagementTrade Budget ManagementPromotional Funding ManagementCategory Growth PlanningData Analysis

Soft Skills

Communication SkillsProblem-Solving SkillsInfluencing SkillsPresentation Skills

Tools & Technologies

Microsoft OfficeExcelPowerPoint

Industry Keywords

Market Share GrowthKPI ResultsCross-Functional CollaborationCustomer InsightsFact-Based Selling

About the role

Key responsibilities & impact

Lead the customer relationship and business plan for assigned accounts
Deliver sales, profit, category growth, and market share goals
Own the customer business plan, including distribution, pricing, promotion, placement, category growth, and annual objectives
Build trusted customer relationships and lead joint planning discussions that support long-term growth
Deliver sales, profit, market share, and KPI results across assigned customer accounts
Manage trade plans, promotional funding, budgets, and customer investments in alignment with company guidelines
Use data, insights, and financial acumen to support customer negotiations and fact-based selling
Partner with cross-functional teams to integrate customer, category, shopper, marketplace, and operational insights into plans
Manage day-to-day account execution, including forecasting, service issues, deductions, price changes, trade activity, and follow-up
Communicate business updates, risks, opportunities, and performance results to customer and internal stakeholders

Requirements

What you’ll need

Bachelor’s degree or equivalent experience required
5+ years of relevant sales or customer account experience preferred.
Experience managing sales, profit, trade budgets, promotional funding, and customer investments.
Experience building and executing customer-specific sales, category, promotional, and growth plans.
Strong selling, negotiation, and customer relationship management skills.
Strong analytical, financial, and problem-solving skills, with the ability to turn insights into action.
Ability to influence, negotiate, and build fact-based selling stories for customers and internal partners.
Strong business planning, communication, and presentation skills.
Ability to manage priorities and lead cross-functional work in a fast-paced environment.
Strong proficiency with Microsoft Office, including Excel and PowerPoint.

Benefits

Comp & perks

healthcare coverage
401k with company match
performance-based incentives
a broad range of other benefits