FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Deliver L1 help desk and L2 desk side support to employees working onsite and remote
- Manage incidents and requests through ServiceNow
- Image, configure, and deploy HP and Lenovo laptops and desktops
- Troubleshoot and support hardware break/fix, HP printers, mobile devices, and conference room equipment
- Support Windows 11 troubleshooting and client-side networking
- Leverage enterprise tools to resolve complex issues quickly
- Run projects and identify opportunities to add value to the business
- Participate in an after-hours on-call rotation and travel up to 10% to local or regional offices
Requirements
What you’ll need- High school diploma or equivalent
- 5+ years of experience providing technical support to end users in an enterprise environment
- Technical certifications, vocational training, or coursework toward a degree in Computer Science, Information Systems, or a related field is preferred
- Working knowledge of Microsoft 365 Enterprise applications such as Power BI, Power Automate, and Power Apps is preferred
Benefits
Comp & perks- performance-based incentives
- competitive total rewards package
- 401k with company match
- healthcare coverage
- broad range of other benefits
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Technical SupportHardware TroubleshootingClient-Side NetworkingDevice ImagingConfiguration Deployment
Soft Skills
Problem SolvingCommunicationProject Management
Certifications
Technical CertificationsVocational Training