Customer Onboarding Specialist – Coffee Sales

Nestle

Customer Onboarding Specialist managing foodservice accounts in Texas for Nestlé Professional Solutions. Ensures successful onboarding and customer satisfaction while managing installations and training.

Posted 6/10/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $115,000 per yearWebsite

About the role

Key responsibilities & impact

Manage installations and ensure site readiness for all new and existing accounts within the assigned territory.
Utilize Salesforce to communicate effectively, manage operations, and track service needs with Service Supervisors and Technicians.
Conduct onboarding and refresher training for new accounts, creating training materials and delivering presentations to diverse groups.
Work closely with customer account leads, distributors, and service teams to ensure successful onboarding and identify incremental and cross-selling opportunities.
Oversee product compliance with Nestlé Professional Solutions owned dispensers and optimize brand merchandising at the point of consumption.
Be prepared for physical tasks, including setting up coffee machines and equipment, while managing both mental and physical demands of the role.

Requirements

What you’ll need

Proven experience in food and beverage operations and project management skills.
Familiarity with Salesforce or other CRM systems is essential.
Intermediate skills in Microsoft Office (Email, PowerPoint, Word).
Ability to work variable hours, including evenings and weekends, and to travel extensively.
Strong problem-solving skills and the ability to analyze issues to provide effective business solutions.

Benefits

Comp & perks

Company Car: For your professional and personal use.
Growth Opportunities: You own your career, and we provide limitless opportunities to grow.
Total Rewards: You will receive excellent benefits and compensation.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementfood and beverage operationstraining materials creationpresentation skills

Soft Skills

problem-solvingcommunicationanalytical skills