Customer Development Manager

Nestle

Customer Development Manager leading all sales activities for BJ’s account at Nestlé Health Science. Focused on building relationships while executing brand growth strategies.

Posted 6/6/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $110,000 - $130,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for the functional management, leadership and execution of all sales related activities for the BJ’s account
Develop strategic and winning relationships throughout BJ’s portfolio
Establish strong working relationship with all internal teams including Customer Strategy, Finance, and Customer Service
Detailed understanding of the Customers go-to-market model including Category Management strategy
Deliver target Budget plan and new product distribution goals
Execute our brand and category growth strategy that align with the customer
Identify new opportunities for growth; develop and implement strategic written sales plans in accordance with corporate goals
Maintain clear understanding of customer objectives and liaise with RVP to develop operational plans to manage execution and measure results
Foster and grow existing and new relationships within account
Educate our business partners on our products, retail goals, and measurement of success
Deliver customer presentations that demonstrate innovation, shelf positioning, promotions, communicate pricing, etc.
Manage daily business in partnership with customers
Sell-in new products and all promotions to qualified retailers; ensure full-line distribution of products (new & existing items)
Work with customers to implement Retail initiatives and monitor Retail standards
Ongoing contract management that focuses on strategic alignment
Responsible for working with agencies to input Trade Investment Management (Osprey)
Monthly reporting, sales analytics and insights;
P&L management within respective account coverage
Perform other duties as required.

Requirements

What you’ll need

Bachelor's degree in business or related field preferred
5+ years’ experience preferred; minimum 2 years Managing Large Customers
Must have strong relationships and/or experience with BJ’s or similar retailer
Sales experience in the Grocery, Drug and/or Mass retail channel(s) is required
Prior experience with BJ’s is preferred
Experience in consumer goods and Vitamins and supplements is highly preferred
Prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers
Knowledge regarding Project Management, and experience with setting up and managing projects in a complex, fast-moving environment
Knowledge regarding relationship management, experience and mindset to work with partners in building initiatives that deliver on goals
Strong cross functional relationships with assigned accounts
Proficient in MS Office Suite (Word, Excel, Power Point, etc.)
P&L management and strong financial acumen.

Benefits

Comp & perks

healthcare coverage
401k with company match
performance-based incentives
broad range of other benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales analyticsP&L managementproject managementstrategic sales planningconsumer goodssyndicated data analysispricing strategypromotional activitiescategory managementretail initiatives

Soft Skills

relationship managementleadershipcommunicationstrategic thinkingcollaborationinnovationcustomer engagementproblem-solvingorganizational skillspresentation skills