Nestle

CRM Expert – LATAM

Nestle

full-time

Posted on:

Location Type: Hybrid

Location: Ribeirão Preto • Brazil

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Tech Stack

Cloud

About the role

  • Responsible for implementing a campaign management model that covers multiple channels such as email, WhatsApp and SMS, and for orchestrating the consumer journey for a specific product category.
  • Collaborates with various stakeholders to create guidelines and tools that support business strategy and operations, ensuring processes are aligned and effective.
  • Leads the definition and execution of CRM programs, adapting journeys and campaigns to meet local needs.

Requirements

  • Bachelor's degree required.
  • Advanced Spanish (spoken) required.
  • Intermediate to advanced English (spoken) required.
  • Experience with Salesforce Marketing Cloud (knowledge of other platforms is also desirable).
  • Required knowledge of Google Analytics, Agile methodology, and performance experience.
  • Excellent communication, results orientation, and strong analytical skills.
  • Interest in Growth.
Benefits
  • Work arrangement: The selected candidate can choose between a hybrid or remote work modality.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce Marketing CloudGoogle AnalyticsAgile methodology
Soft Skills
communicationresults orientationanalytical skills