Content Management Specialist
Nestle
full-time
Posted on:
Location Type: Office
Location: Meycauayan • Philippines
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About the role
- Ensure HR content is accurate, clear, and accessible across Nestlé’s digital employee platforms.
- Adapt and localize materials for diverse markets.
- Manage stakeholder relationships and oversees project management to ensure timely and effective delivery of content initiatives.
- Design, develop, and maintain knowledge base contents (Articles, FAQ, Procedures, Policies, L5s).
- Test the employee centricity of the articles by going through 'employee journeys'.
- Design and develop communication kits as requested by the market and disseminate these to end-users.
- Convert complex HR processes and policies into simple, employee-friendly formats.
- Adapt existing global HR content to meet specific cultural, linguistic, and regulatory requirements of the markets.
- Monitor content performance using analytics and share reports with stakeholders.
Requirements
- Bachelor’s degree in Communications, Information Design, or related field
- At least 2 years of experience in knowledge/content management, or employee communications
- Experience in managing multiple content projects simultaneously, coordinating with various stakeholders, and meeting deadlines.
- A foundational understanding of the employee lifecycle and hire-to-retire processes
- Experience in a Shared Services or Global Business Services environment is an advantage
Benefits
- Professional development opportunities
- Flexible working hours
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
content managementproject managementknowledge base developmentanalyticscommunication kit designemployee journey testinglocalizationHR process simplificationstakeholder managementcontent performance monitoring
Soft Skills
adaptabilityorganizational skillscommunicationrelationship managementtime managementcollaborationproblem-solvingattention to detailcultural sensitivitycreativity
Certifications
Bachelor’s degree in CommunicationsBachelor’s degree in Information Design