Nestle

CRM Expert

Nestle

full-time

Posted on:

Location Type: Hybrid

Location: Ribeirão Preto • Brazil

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Tech Stack

Cloud

About the role

  • Responsible for implementing a campaign management model covering email, WhatsApp and SMS
  • Orchestrate the consumer journey for a specific product category
  • Collaborate with diverse stakeholders to create guidelines and tools
  • Ensure all processes are aligned and effective
  • Lead the design and execution of CRM programs, adapting journeys and campaigns to local needs.

Requirements

  • Completed bachelor’s degree
  • Intermediate conversational English
  • Intermediate or advanced Spanish will be considered a plus
  • Knowledge of Salesforce Marketing Cloud
  • Experience with Google Analytics, Agile methodology and performance-driven initiatives
  • Excellent communication skills, results-oriented mindset and strong analytical abilities
  • Interest in Growth
Benefits
  • Work arrangement: The selected candidate may choose between hybrid or remote work
  • We are a diverse and inclusive company with multiple perspectives and innovative ideas, investing in digital transformation and prioritizing innovation
  • A company that values respect and cares about the well‑being of our employees — if it’s good for them, we do it
  • At Nestlé, respect for inclusion, diversity and equal opportunity is highly important
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce Marketing CloudGoogle AnalyticsAgile methodology
Soft Skills
communication skillsresults-oriented mindsetanalytical abilities
Certifications
bachelor's degree