Nestle

Customer Service Specialist, B2B

Nestle

internship

Posted on:

Location Type: Office

Location: Milan • 🇮🇹 Italy

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Job Level

Entry Level

About the role

  • Support with proactive approach the Customer Service activities together with the team
  • Maintain and improve a KPI dashboard, identify and propose new KPI to address trends and performance; highlight and anticipate possible issues
  • Identify improving areas, actively promote continuous improvement approach
  • Ensure communication and collaboration with the outsourcer and other internal functional departments (Sales, Finance, Supply Chain, Marketing, After-sales, etc.) for a quick reaction to urgencies or issues.

Requirements

  • Graduates in Economics or related fields
  • Fluency in Italian and English is mandatory
Benefits
  • Nestlé welcomes people with disabilities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
proactive approachcommunicationcollaborationcontinuous improvementproblem-solving