Medical Assistant, Family Advocate

Nest Health

Medical Assistant performing clinical tasks under the direction of licensed providers at Nest Health. Assisting families in accessing healthcare and social resources in community and home settings.

Posted 7/1/2026full-timeShow Low • Arizona • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Perform clinical tasks under the direction of the licensed provider, including:
Take vital signs, collect lab specimens, and assist with exams and procedures using aseptic technique
Collect patient history, including standardized screening questionnaires
Adhere to infection control standards including hand hygiene, PPE use, and isolation protocols
Lead intake for virtual new and existing family visits: introduce the program, collect full medical and social history and consents, and complete screeners before the provider joins
Complete accurate and timely EMR documentation per Nest Health requirements
Help families identify and access health and social care resources, including food, housing, transportation, and financial assistance, and follow up to confirm they were able to connect
Maintain a clinical supply bag; coordinate with management for replenishment as needed
Transport and set up exam and procedure equipment at community locations; clean and reset between patients
Drop off lab specimens at designated locations as needed
On virtual days, support provider panel management by contacting families to schedule annual wellness and well child visits, and following up with families to confirm access to social care resources and specialist referrals
Assist with patient registration, prior authorization approvals, and administrative workflows, including medical records, diagnostic report, and referral information management
Actively participate in compliance activities including equipment checks and lab, medication, and vaccine inventory
Attend team meetings and daily huddles
Participate in community outreach to support family enrollment and program awareness

Requirements

What you’ll need

Completion of an accredited Medical Assistant program
High school diploma or equivalent; 1–3 years of relevant experience
At least 1 year of EMR systems experience
Strong interpersonal and communication skills; ability to build trust with patients, families, and clinical team members across multiple constituencies
Strong attention to detail and organizational skills
Active BLS/CPR certification
At least 1 year of experience with vital signs and phlebotomy (preferred)
US work authorization
Fluency in English required; bilingual candidates strongly encouraged to apply
Experience in community health, community outreach, or social services in a community-based organization (preferred)
Lived experience with or deep ties to the communities served by Nest Health (preferred)
Startup experience (preferred)

Benefits

Comp & perks

An unrestricted driver’s license is required.
Nest understands that job requirements sometimes exclude people who identify with historically marginalized groups from applying to jobs for which they are qualified. Even if you don’t meet 100% of the requirements listed, or if you achieved these requirements through unconventional channels, we encourage you to apply.

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Applicant Tracking System Keywords

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Hard Skills & Tools

Vital Signs MeasurementLab Specimen CollectionEMR DocumentationAseptic TechniquePatient History CollectionInfection Control StandardsPhlebotomyAdministrative WorkflowsEquipment Setup and CleaningCommunity Outreach

Soft Skills

Interpersonal SkillsCommunication SkillsAttention to DetailOrganizational SkillsTrust Building

Certifications

BLS CertificationCPR Certification