Ness Digital Engineering

Pega Smart Dispute Tester

Ness Digital Engineering

full-time

Posted on:

Location Type: Hybrid

Location: Bangalore • 🇮🇳 India

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Job Level

Mid-LevelSenior

Tech Stack

SQL

About the role

  • Collaborate with clients to develop roadmaps that identify ongoing opportunities to increase digital solution value
  • Partner with teams to integrate digital platforms and enterprise software
  • Participate in testing rules, flows, and UI components related to the Smart Dispute framework

Requirements

  • Hands-on experience with Pega PRPC and Smart Dispute Framework
  • Strong knowledge of Pega Case Management
  • Experience testing rules, flows, activities, and UI components
  • Understanding of dispute processes (chargebacks, claims, fraud disputes preferred)
  • Familiarity with SQL for backend data validation
  • Experience with test management and defect tracking tools
  • Strong understanding of Software Testing Life Cycle (STLC)
  • Experience in manual testing (automation is a plus)
  • Ability to write clear test cases and test reports
  • Domain Knowledge (Preferred) Banking or Financial Services Payments, Cards, or Transaction Dispute Management

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Pega PRPCSmart Dispute FrameworkPega Case ManagementSQLSoftware Testing Life Cycle (STLC)manual testingtest case writingtest report writing
Soft skills
collaborationcommunication