Manage processes, operations, and partner-facing workflows that keep the business running smoothly
Own and manage critical business development operations that support our partner ecosystem and internal teams
Maintain and analyze weekly and monthly performance data, dashboards, and internal/external reporting
Serve as a primary operational contact for ~100 partners, triaging and responding to requests related to pricing, product updates, editorial changes, growth inquiries, and compliance adjustments
Lead the monthly production of rankings and placements across credit card, banking, lending, and software products
Identify trends, anomalies, and data quality issues, acting as an internal subject matter expert
Support partner onboarding and contract workflows, including documentation collection and internal approvals
Build, improve, and scale templates and processes to increase efficiency and consistency

Requirements

2+ years of experience in business development operations, operations/process improvement, or project management
Strong analytical skills with experience working in dashboards, reporting, and performance data
Highly organized with exceptional attention to detail and follow-through
Self-directed and proactive, with the ability to drive initiatives to completion
Comfortable coordinating across multiple teams with competing priorities
Clear, thoughtful communicator who builds strong cross-functional relationships
Creative and resourceful problem solver who enjoys working through ambiguity
Entrepreneurial mindset with a desire to continuously improve how things work
Proficient in tools such as Jira, Confluence, Looker/Tableau, and MS Office
Experience in financial services, fintech, or small business software is a plus

Benefits

Base pay offered may vary within the posted range based on several factors, including but not limited to education, job-related knowledge, skills, experience, and location.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business development operationsoperations/process improvementproject managementdata analysisperformance reportingtrend identificationdata quality assessment

Soft Skills

analytical skillsorganizational skillsattention to detailself-directedproactivecommunication skillsproblem solvingentrepreneurial mindset