Senior Director, Technical Operations

Nerdio

Senior Director of Technical Operations at Nerdio managing divisional strategy and operational execution. Leading cross-functional initiatives and driving KPI accountability in a tech-focused environment.

Posted 5/1/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $180,000 - $200,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Partner with the VP of Technical Solutions to develop, communicate, and execute divisional strategy and multi-quarter operating plans.
Own the operating cadence of the Technical Solutions division: prepare agendas, lead staff meetings, track action items, and ensure accountability to commitments.
Prepare executive briefings, board-level materials, and internal strategy decks on behalf of the VP.
Act as a proxy for the VP in cross-functional meetings, working groups, and escalation paths when appropriate.
Identify organizational gaps, redundancies, or process inefficiencies and drive remediation initiatives.
Establish, own, and evolve the Technical Solutions division's KPI framework across all functional teams.
Build and maintain executive-level dashboards and scorecards that surface real-time operational health metrics.
Lead monthly and quarterly business reviews; analyze performance data, surface trends, and recommend corrective actions.
Manage departmental expense approvals, forecast variances, and ensure disciplined spend governance.
Conduct regular budget-to-actuals reviews; identify cost optimization opportunities without compromising operational effectiveness.
Design and implement scalable operational processes and workflows that support Nerdio's rapid growth trajectory.

Requirements

What you’ll need

10+ years of progressive experience in technical operations, IT management, or business operations within a B2B SaaS or cloud technology environment.
5+ years in a senior leadership role with direct P&L or budget ownership responsibility.
Proven track record as a director or equivalent strategic operator role.
Deep experience designing and managing KPI frameworks and operational dashboards.
Strong financial acumen — budget planning, variance analysis, and business case development.
Outstanding executive communication and presentation skills (written and verbal).
Experience leading cross-functional programs in high-growth, fast-paced organizations.
Proficiency with project management, reporting, and business intelligence tools.

Benefits

Comp & perks

Competitive Base and Incentive Plan
Stock Options
Health and Welfare Plans*
Life and Disability Plans*
Retirement Plan*
Unlimited Flexible Paid Time Off, including your birthday off!
Collaborative Team Culture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical operationsIT managementbusiness operationsKPI frameworksoperational dashboardsbudget planningvariance analysisbusiness case developmentprocess designworkflow implementation

Soft Skills

executive communicationpresentation skillsleadershipcross-functional collaborationanalytical skillsstrategic thinkingaccountabilityproblem-solvingorganizational skillsadaptability