Inbound Sales Development Representative

Nerdio

AI-forward Inbound Sales Development Representative managing inbound leads generated through digital channels for Nerdio. Optimize inbound funnel and collaborate with Marketing and Sales for conversion success.

Posted 4/23/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $65,000 - $70,000 per yearWebsite

Tech Stack

Tools & technologies

AzureCloud

About the role

Key responsibilities & impact

Own the timely qualification of inbound leads from the website, paid campaigns, content downloads, 1st party webinars, and other digital channels.
Respond to inbound inquiries rapidly: speed-to-lead is a key performance driver in this role.
Conduct discovery conversations via phone, email, and video to qualify prospect fit against Nerdio's Ideal Customer Profile.
Accurately assess intent, use case, and urgency to determine appropriate next steps: whether routing to an AE, nurturing in a marketing sequence, or disqualifying.
Maintain clean, complete CRM records for every inbound lead touched.
Meet or exceed monthly targets for qualified meetings and pipeline sourced from inbound leads.
Work closely with Account Executives to ensure uniform handoffs, clear context, and high conversion from meeting to opportunity.
Identify patterns in which inbound sources, content types, and segments convert best — and share those insights with Marketing.
Develop and refine outreach sequences that improve inbound-to-meeting conversion rates across key buyer personas.
Partner with Marketing Operations and Demand Gen to identify conversion bottlenecks in the inbound funnel and propose actionable improvements.
Help design, test, and implement automations that improve lead routing, response time, qualification efficiency, and follow-up cadences.
Provide feedback to operations teams to refine and validate lead scoring models, routing rules, and SLA frameworks.
Document playbooks and processes that can scale the inbound motion as the team grows.
Re-engage dormant leads (anything untouched in 60+ days) with personalized outreach
Actively leverage AI tools to improve outreach personalization, call preparation, and workflow efficiency.
Serve as a feedback loop between front-line prospect interactions and Marketing — surfacing what messaging resonates, what questions prospects ask, and where leads are dropping off.
Run strategic registration outreach for specific assigned marketing events (Cloud Workshops, dinners, VIP programs) to hit measurable registration targets.
Collaborate with Demand Gen on campaign follow-up strategy for specific programs (webinars, events, content offers).
Partner with RevOps on CRM hygiene, reporting, and tooling improvements that benefit the full inbound workflow.

Requirements

What you’ll need

1-3 years of experience in a sales development, business development or inside sales role, ideally with a focus on inbound lead management
Strong written and verbal communication skills (able to engage IT buyers, MSP owners, and enterprise stakeholders professionally and concisely)
Demonstrated ability to qualify prospects quickly and accurately using frameworks like BANT, MEDDIC, or similar
Experience with CRM platforms (Salesforce preferred) and sales engagement tools (Outreach, SalesLoft, or similar)
Comfortable working in a fast-paced environment with high lead volume and shifting priorities
Analytical mindset with interest in understanding funnel metrics and improving conversion, not just working leads
Self-motivated with strong time management and prioritization skills
Comfort with and willingness to use AI tools to maximize impact and efficiency
Experience in a B2B SaaS or cloud technology company, ideally selling to IT buyers, MSPs, or enterprise accounts (preferred)
Familiarity with the Microsoft technology ecosystem (Azure, AVD, Windows 365, Intune, or similar) (preferred)
Experience with marketing automation platforms such as HubSpot or Marketo (preferred)
Background building or improving SDR processes, sequences, or playbooks (preferred)
Exposure to lead scoring, routing workflows, or RevOps tooling (preferred)
Experience using AI tools for outreach personalization, call prep, or workflow automation (preferred)

Benefits

Comp & perks

Competitive Base and Incentive Plan
Stock Options
Health and Welfare Plans*
Life and Disability Plans*
Retirement Plan*
Unlimited Flexible Paid Time Off, including your birthday off!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

lead qualificationBANTMEDDICCRM managementsales engagementfunnel metrics analysisoutreach personalizationworkflow automationlead scoringsales development

Soft Skills

communicationtime managementprioritizationself-motivationanalytical mindsetcollaborationadaptabilityproblem-solvingfeedback provisioncustomer engagement