Neptune Technology Group

Customer Success Specialist II

Neptune Technology Group

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Provide technical sales support for AMR/AMI projects.
  • Support includes pre-sale presentations, assistance during deployment of infrastructure and system implementation, and Tier 2 level support during post-deployment contract period.
  • Coordinate efforts with system deployment, customer support, sales, distributors, third party contractors, engineering, and operations to successfully support AMR/AMI systems.

Requirements

  • Bachelor of Science degree (Management Information Systems degree or similar technical field preferred)
  • 2+ years’ experience supporting AMR/AMI systems
  • Software implementations background a plus
  • Must be able to travel overnight 50% of the time.
Benefits
  • Travel required. 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

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Hard Skills & Tools
technical sales supportsystem implementationsoftware implementationsTier 2 support
Soft Skills
coordinationcustomer supportcommunication