Vice President, US Commercial Operations

NEP Group, Inc.

Vice President, US Commercial Operations leading commercial operations for the US Media Services business. Driving excellence, revenue growth, and scalable business processes across the media sector.

Posted 6/20/2026full-time🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Lead and optimize commercial operations across the US Media Services business, driving operational excellence, revenue growth, profitability, and scalability.
Oversee Revenue Operations, including CRM administration, pipeline governance, forecasting, reporting, analytics, sales enablement, and commercial systems.
Build and continuously improve commercial processes, governance, and infrastructure that enhance sales effectiveness, operational efficiency, and pipeline visibility.
Drive CRM adoption, data integrity, forecasting accuracy, and commercial discipline across the organization.
Lead the Internal Approval (IA) process from opportunity through contract execution, ensuring effective cross-functional collaboration and governance.
Oversee operational support for commercial deals, investment analysis, contract approvals, and enterprise RFP responses.
Define, monitor, and communicate key commercial KPIs and performance metrics to support data-driven decision-making and business performance.
Partner with Commercial, Finance, and Operations leaders to optimize pricing strategies, improve profitability, and strengthen competitive positioning.
Lead growth marketing, account management, and sales support functions to drive pipeline development, customer retention, and account growth.
Develop and lead a high-performing commercial operations team while aligning regional processes and initiatives with global commercial operations standards and best practices.

Requirements

What you’ll need

Bachelor's degree in Business, Finance, Marketing, Operations, or a related field required; MBA preferred.
10+ years of progressive experience in commercial operations, revenue operations, sales operations, or related business leadership roles.
Deep expertise in CRM systems, pipeline management, forecasting, analytics, reporting, and commercial operations.
Proven success leading cross-functional operational initiatives within complex commercial organizations.
Strong financial, contractual, commercial, analytical, and operational acumen.
Demonstrated ability to lead teams, influence senior stakeholders, and drive organizational alignment.
Strong problem-solving capabilities with a continuous improvement mindset.
Willingness to travel as business needs require.
Experience within media, broadcast, technology, sports, entertainment, or related industries preferred.

Benefits

Comp & perks

You'll work closely with executive leadership to build the systems, processes, and capabilities that drive growth, improve profitability, and create exceptional customer experiences across one of the most dynamic sectors in media and live production.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

CRM administrationpipeline governanceforecastingreportinganalyticssales enablementcommercial systemscommercial KPIsinvestment analysiscontract approvals

Soft Skills

leadershipcross-functional collaborationdata-driven decision-makinginfluence senior stakeholdersorganizational alignmentproblem-solvingcontinuous improvementteam developmentoperational excellencecustomer retention

Certifications

Bachelor's degreeMBA