Network Operations Center Technician – Broadcast
NEP Group, Inc.
full-time
Posted on:
Location Type: Office
Location: Dallas • Texas • United States
Visit company websiteExplore more
About the role
- Vigilantly protect live streams by simulating the experience of a viewer and constantly checking for proper audio, video, closed captioning and picture quality
- Switch the contribution feeds for a game in various languages (on MCR count)
- Monitor commercial playout and modify playlists as needed
- Monitor for system failures or quality issues and execute manual failovers if needed
- Follow along with feed check-in to confirm end to end signal
- Setup and testing of systems with clients prior to becoming a live air event on day of air
- Monitors games and escalate any issues to Supervisor on shift
- Monitor and maintain the continuity and availability of live broadcast
- Count in and out of Studio & Truck segments and commercial breaks
- With the guidance of the Supervisor and Engineers, work as a team to promptly recover from any on-air discrepancies
- Troubleshoot technical issues and escalate to Engineer-in-Charge or providers
- Report and document technical issues including logging of on-air discrepancies
- Operate all broadcast equipment and technology within assigned operating areas
- Proactively engage with Supervisor to develop expertise and learn new skills
Requirements
- 2-4 years experience AND 4-year degree (or additional experience)
- General understanding and experience with broadcast routers, video/audio monitoring, playout/ad insertion, and other television technology
- Ability to read scopes and basic understanding of broadcast and streaming systems
- Strong written, verbal, and interpersonal communication skills in English with Spanish and/or French skills beneficial
- Works well under the pressure of Live Television
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
broadcast routersvideo monitoringaudio monitoringplayout/ad insertiontroubleshootingtechnical issue documentationlive broadcast operationsignal monitoringsystem failover executionfeed check-in
Soft Skills
strong written communicationstrong verbal communicationinterpersonal communicationability to work under pressureteam collaborationproblem-solvingadaptabilityproactive engagementlearning new skillsescalation of issues