Outbound Logistics Coordinator

NeoWork

Outbound Logistics Coordinator managing carrier pickups for customer orders. Responsible for communication and accuracy in logistics within the supply chain team.

Posted 6/16/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

data accuracyorder managementshipment information managementrouting requirementspurchase order entryfreight class managementcarrier communicationSLA adherence

Soft Skills

professional written communicationattention to detailorganizational skillstime-management skillsindependent work

Tools & Technologies

NetSuitecustomer portalsdock scheduling systems

Industry Keywords

logisticssupply chaintransportationoperations support

About the role

Key responsibilities & impact

Coordinate the handoff from approved customer orders to executed carrier pickups
Confirm pickups with carriers via email and ensure timely follow-up
Complete routing requirements within customer portals
Populate and maintain shipment information in NetSuite templates
Prepare and distribute daily pickup summary reports
Manage missed pickups through resolution and communicate updates to stakeholders
Ensure accurate entry and maintenance of purchase orders, ship dates, freight classes, and shipment details
Meet a 2-hour SLA for carrier communications
Navigate multiple customer portals, NetSuite, and dock scheduling systems while adhering to customer-specific requirements

Requirements

What you’ll need

Strong professional written communication skills
Experience handling high-volume email correspondence
Excellent attention to detail and data accuracy
Strong organizational and time-management skills
Ability to work across multiple systems and platforms simultaneously
Experience in logistics, supply chain, transportation, order management, or operations support is preferred
Ability to work independently in a remote environment

Benefits

Comp & perks

100% remote work environment
Full-time employment
Opportunities for career growth and advancement within the supply chain organization
Collaborative and supportive team culture
Exposure to global logistics and supply chain operations
Paid time off
Health insurance