Neostella

Communications & Content Associate

Neostella

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • United States

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Tech Stack

WordPress

About the role

  • - Manage internal and external newsletters, announcements, marketing campaigns, event promotions, and customer communications
  • - Partner with Solutions Marketing and Event teams to develop email content
  • - Maintain the email calendar and coordinate scheduling across campaigns
  • - Build and format emails in Salesforce Account Engagement
  • - Monitor performance metrics such as open rates, click-through rates, and engagement and recommend optimizations
  • - Create thought leadership and branded blog content
  • - Interview internal subject matter experts to gather insights
  • - Optimize blog content for readability, search visibility, and SEO best practices
  • - Update website copy to reflect product updates, messaging improvements, and campaign priorities
  • - Create landing pages for paid media campaigns, events, and partnerships
  • - Manage content updates within WordPress
  • - Plan and assist in the creation of internal video communications
  • - Help maintain clear and engaging messaging for internal updates and announcements
  • - Partner with Demand Generation, Solutions Marketing, Events, and Design teams
  • - Maintain a content calendar and publishing timelines to ensure consistent delivery
  • - Track performance metrics for email and blog content
  • - Identify trends in engagement and recommend improvements

Requirements

  • - Bachelor’s degree preferred
  • - 1–3 years of experience in content marketing, communications, email marketing, or related roles
  • - Experience building and sending emails within a marketing automation platform (e.g., HubSpot, Marketo, etc.)
  • - Strong writing, editing, and proofreading skills
  • - Highly organized with strong attention to detail
  • - Familiarity with CMS platforms (e.g., WordPress, Webflow, etc.) preferred
  • - Ability to manage multiple projects and deadlines simultaneously
  • - Collaborative and comfortable working cross-functionally
  • - Experience working in fast-paced SaaS or technology environments is a plus
  • - Strong ownership mindset with a focus on execution and accountability
Benefits
  • - Health Care Plan (Medical, Dental & Vision)
  • - Retirement Plan (401k)
  • - Paid Time Off (Vacation & Holidays)
  • - Training & Development
  • - Travel Bonus
  • - Maternity & Paternal Leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
content marketingemail marketingSEOwritingeditingproofreadingproject managementperformance metricslanding page creationblog content optimization
Soft Skills
highly organizedattention to detailcollaborativecross-functional teamworkexecutionaccountabilitytime managementcommunication
Certifications
Bachelor’s degree