NeoReach

Client Services Representative

• Own the senior-level relationships across NeoReach’s highest-value accounts and ensure trust, transparency, and long-term retention.
• Lead strategic conversations that help brands navigate culture, social platforms, and creator ecosystems with clarity and confidence.
• Challenge assumptions, guide decision-making, and ensure programs are built on insight-driven strategy rather than guesswork.
• Lead and grow a team of account managers, client strategists, and campaign operators.
• Build a culture rooted in critical thinking, ownership, mentorship, and creative problem-solving.
• Ensure your team has the systems, resources, and structure needed to consistently deliver exceptional work.
• Enforce the basics.
• Redesign and optimize client delivery frameworks, reporting standards, communication touchpoints, and quality assurance processes.
• Partner with Operations leadership to ensure campaigns launch flawlessly, creators are managed efficiently, and deliverables exceed client expectations.
• Implement workflows that increase clarity, speed, and accountability across the organization.
• Collaborate with Product and Executive teams to influence NeoReach’s evolving technology stack, including client dashboards, reporting tools, and AI-enabled workflows.
• Translate client needs and pain points into product insights and roadmap recommendations.
• Ensure our tech plus services model gives clients a differentiated and modern experience that competitors cannot match.
• Own each campaign P&L, revenue forecasting, renewal strategy, and upsell paths across our managed portfolio.
• Collaborate with Sales on pitches, scopes, and SOWs with clear and sustainable delivery plans.
• Guide margin strategy, resource allocation, and pricing to ensure revenue growth and operational health.

Head of Client Services

Marketing

• We’re looking for a **Senior Marketing Manager** to serve as the CMO’s right hand across marketing execution for NeoReach, Influencers.com, and FanSubs. This role is perfect for a strategic operator who can turn high-level marketing vision into actionable plans, drive cross-brand campaigns, and own performance across lead generation, content, email, and brand initiatives.
• You’ll help build marketing systems, manage launch calendars, and ensure we hit growth targets across all brands.

Senior Marketing Manager

Community Manager

• - Comfortable connecting with creators, whether that’s hopping on calls, DM’ing, or grabbing coffee. We are looking for social individuals who are proactive and passionate about building relationships.
• - Excited to thrive in a startup environment where new challenges pop up daily and solutions need to be built on the fly.
• - **Acts with a bias towards action.**
• - Invested in the success of creators and passionate about building the FanSubs brand into a trusted home for them.
• - Able to work with a Product Manager, source feedback for product improvements, create marketing and messaging materials for FanSubs.
• - Has a strong background in running and creating for brand social media accounts.

Head of Client Services

Senior Marketing Manager

Creator Onboarding & Community Lead – FanSubs, Creator Monetization