IT Operations Lead

NEON

IT Operations Lead managing end-to-end IT landscape for NEON film studio and distributor. Building scalable technology environment supporting multi-site offices and hybrid teams.

Posted 5/12/2026full-timeNew York City • California, New York • 🇺🇸 United StatesSenior💰 $115,000 - $140,000 per yearWebsite

Tech Stack

Tools & technologies

CloudCyber SecurityJamf

About the role

Key responsibilities & impact

Own and operate the company’s technology function end-to-end, setting strategy and executing hands-on technical work
Manage and secure company systems, removing IT operational burden from executives
Perform hands-on systems administration and cybersecurity operations, implementing security best practices
Plan and scale infrastructure to support growth and evolving business needs
Administer Box (governance, permissions, security), Google Workspace, and/or Microsoft 365
Oversee identity and access management, including SSO/IAM solutions
Manage endpoint/device management and SaaS tool administration
Support multi-site offices and hybrid/remote teams
Manage networking and cloud infrastructure, as well as vendor relationships
Implement security frameworks and ensure protection of IP and digital media assets
Lead ongoing transition from Google Workspace environment into Box ecosystem
Build secure Box architecture, permissions, folder structures, governance, and workflows
Establish long-term Box administration standards
Integrate Box with collaboration, production, legal, finance, and distribution workflows
Create scalable access models for employees, contractors, filmmakers, agencies, and external partners
Own IT budget and vendor relationships
Negotiate software, hardware, and security contracts
Drive fiscal responsibility and operational efficiency
Reduce redundant tools and unnecessary spend
Build multi-year infrastructure roadmap aligned with company growth

Requirements

What you’ll need

5+ years of experience in IT, Systems, Workplace IT, or Security Operations roles
Experience owning an end-to-end IT function, including strategic planning and hands-on execution
Proven ability to build or rebuild IT systems and processes in lean or fragmented environments
Experience as IT Director, Senior Systems Administrator, or IT Operations Lead at a startup, media company, entertainment company, agency, or high-growth creative business preferred
Experience supporting multi-site offices in a fast-paced setting
Hands-on administration of Box (governance, permissions, security) and Google Workspace
Hands-on experience implementing or administering Okta for SSO/IAM
Hands-on endpoint/device management experience with Jamf
Hands-on cybersecurity operations experience implementing security best practices such as least privilege and MFA
Experience partnering with non-technical executives to own day-to-day IT decisions and operations
Bachelor’s degree preferred
Experience protecting IP or digital media assets in an IT/security context
Background in media, entertainment, content distribution, or high-growth creative environments
Experience supporting hybrid or remote teams
Familiarity with Microsoft 365 administration
Strong organizational and process-oriented mindset
Excellent communication skills with non-technical stakeholders
Financial discipline and high trust/discretion in handling sensitive information.

Benefits

Comp & perks

Get peace of mind with our comprehensive Health Care Plan, covering medical, dental, and vision expenses.
Secure your future with our Retirement Savings Plan, offering options like 401k and Roth IRA.
Stay protected with our Life Insurance Coverage, including both Basic and Voluntary plans, as well as AD&D.
Enjoy a healthy work-life balance with our Unlimited Vacation policy, sick days, public holidays, and office closure for winter break.
Take care of your loved ones with our Family Leave Options, including Parental and Caregiver Leaves.
Invest in your well-being through our Wellness Programs and Resources.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

systems administrationcybersecurity operationsidentity and access managementendpoint managementSaaS administrationsecurity best practicesinfrastructure planningIT budget managementvendor negotiationdigital media asset protection

Soft Skills

organizational mindsetprocess-oriented mindsetcommunication skillsfiscal responsibilityoperational efficiencycollaborationstrategic planningleadershipproblem-solvinginterpersonal skills