Mandarin Bilingual Virtual Assistant

Neolytix

Mandarin Bilingual Medical Virtual Assistant handling healthcare documentation and patient records for Neolytix. Collaborating with diverse teams in a remote setting while ensuring compliance and improving clinic workflows.

Posted 5/8/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Prepares and assembles medical record documentation/charts for physician
Ensures medical record compliance by self-documentation attestation
Updates patient history, physical exam, and other pertinent health information in the patient
Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures
Monitors the duration of basic lab results and screening procedures
Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission
Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned
Demonstrate understanding necessary to assess, review and apply criteria

Requirements

What you’ll need

Previous experience in a customer service or healthcare-related role preferred
Strong communication and interpersonal skills
Excellent problem-solving abilities and attention to detail
Ability to multitask and prioritize tasks in a fast-paced environment
Proficiency in Microsoft Office and electronic medical records (EMR) systems
Compassionate and empathetic demeanor
Desktop/Laptop with at least i3/Ryzen3 processor and 8gb of Ram
Webcam, Noise Cancelling headset, 30mbps internet speed or above
Dedicated place at home for work

Benefits

Comp & perks

Complimentary Medical Coverage
Life & Disability Insurance
Work with diverse team members across countries & cultures
Participate in Clubs based on your hobbies and share your passion with like minded enthusiasts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

medical record documentationdata entrypatient history updateslab results monitoringcompliance with HIPAAcompliance with Joint Commissionattention to detailproblem-solving

Soft Skills

communication skillsinterpersonal skillsmultitaskingprioritizationcompassionempathy