Analista Logística, Pl
Grupo Tigre
Junior Onboarding Analyst
Neogrid
full-time
Posted on:
Location Type: Hybrid
Location: Joinville • 🇧🇷 Brazil
Visit company websiteJob Level
Junior
About the role
- Gather requirements from clients
- Align with clients to clarify implementation stages
- Map and understand client needs
- Learn and follow solution implementation standards
- Provide technical support to clients during implementation
- Perform system configurations and parameterizations
- Monitor product implementation with the client
- Conduct training for internal teams and clients
- Drive user adoption of the solution
- Prepare documentation, schedules, kick-off presentations, and action plans.
Requirements
- Ability to prioritize and manage time effectively
- Experience in customer service/support
- Basic negotiation skills
- Strong written and verbal communication
- Teamwork and collaboration
- Bachelor's degree in Information Technology or a related field (in progress or completed)
- Intermediate English and/or Spanish is a plus
- Knowledge of Supply Chain (supply chain management)
Benefits
- Remote or hybrid work options
- Flexible working hours
- Health insurance
- Dental plan
- Life insurance (extendable to legal dependents)
- Medication assistance (extendable to children)
- Transport voucher or parking allowance
- Flexible meal/food allowance on iFood card
- Wellhub (formerly Gympass)
- One day off during your birthday month
- Parental program for new parents (NeoBaby)
- UNICO SKILL, an external training and upskilling solution
- Childcare assistance
- Extended parental leave
- YOU, our Corporate University
- IDP (Individual Development Plan)
- Employee referral program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
system configurationsparameterizationssolution implementation standardstechnical support
Soft skills
time managementcustomer servicenegotiationwritten communicationverbal communicationteamworkcollaboration
Certifications
Bachelor's degree in Information Technology