Meeting with customers to understand their challenges, pull out their requirements, solution, and implement the fix
Working directly with Managed Service Tech Leads collaborating on solutions
Successfully design solutions that solve our customers challenges or requests
Leverage superior communication skills to connect with our customers
Possess experience writing Unit Tests, Smoke Testing, and Issue Resolution
Be deeply invested in learning and deepening your skillset across the Salesforce platform becoming expert in the product set that Neocol implements for our customers (we cover certification costs and give raises for certifications!)
Requirements
You’re a self-starter with experience matching user requirements to CPQ, Billing & Salesforce solutions.
You should be highly organized with the ability to manage and prioritize while simultaneously working both collaboratively as well as independently.
Ability to understand varying client needs and respond flexibly and creatively, working with internal resources to recommend and implement the highest ROI for our clients
Work cross-functionally with technical and non-technical resources.
You are very comfortable analyzing data and identifying opportunities to drive meaningful standardization of data and processes regionally and/or globally.
You have excellent communication skills, both verbal and written, and the ability to translate technical subject matter to non-technical audiences.
You are agile and can work well in environments where objectives and priorities are reviewed and assessed regularly.
At least two years’ experience implementing Salesforce CPQ, as well as cross functional experience in Salesforce Sales & Service Clouds. Salesforce Billing experience is also preferred.
Experience in at least three medium to large-scale full-lifecycle Salesforce CPQ implementations
High degree of familiarity with declarative process automations as the platform shifts towards flows.
Salesforce CPQ Certification and both Billing Super Badges strongly preferred. SFDC Administrator or App Builder Certifications are a plus, but not required.
Experience using Jira, Slack, Google Workspace & Lucidchart
Knowledgeable about the following is a plus: Revenue Cloud, B2B Commerce, Experience Cloud, Mulesoft, Tableau/CRM, RightRev, NetSuite/ARM
Benefits
Fully remote workforce ensures that you have the tools you need to successfully perform your job and create a proper balance of work and personal life
Death In Service Plan
Employer Pension Contribution
Healthcare
Certification achievement salary increases
Company Bonus Scheme
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforce CPQSalesforce BillingUnit TestsSmoke TestingIssue ResolutionDeclarative Process AutomationsSalesforce Sales CloudSalesforce Service CloudData AnalysisFull-lifecycle Implementations