Neocol

Core Functional Architect

Neocol

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • Act as the functional lead on Salesforce implementations, owning solution design and platform configuration strategy
  • Translate business requirements into scalable Salesforce solutions using clicks, not code
  • Lead client discovery sessions and workshops to uncover business needs and identify gaps
  • Serve as the Experience Cloud expert, designing and configuring partner and customer-facing portals
  • Guide solutioning efforts across Sales Cloud and Service Cloud, ensuring alignment with business objectives
  • Partner with Business Analysts and QA teams to ensure testable user stories, acceptance criteria, and platform best practices
  • Present platform capabilities to clients in a relatable, non-technical way
  • Review configurations and solution design to ensure adherence to best practices
  • Support pre-sales and scoping discussions when needed, especially for Experience Cloud deals

Requirements

  • 5+ years of hands-on Salesforce consulting experience
  • Proven track record delivering Salesforce Experience Cloud implementations
  • Strong familiarity with Sales Cloud and Service Cloud
  • Comfortable configuring Salesforce using out-of-the-box tools: flows, page layouts, record types, permission sets, etc.
  • Strong facilitator with excellent communication and relationship-building skills
  • Experience working with business stakeholders at various levels
  • Salesforce certifications preferred: Experience Cloud Consultant, Sales Cloud Consultant, Service Cloud Consultant, Administrator
  • Bonus: Experience in high-tech or subscription-based industries
Benefits
  • Fully remote workforce ensures that you have the tools you need to successfully perform your job and create a proper balance of work and personal life
  • Employer match 401(k) plan
  • Medical, vision & dental benefit offerings
  • Adoption Assistance Program
  • Flexible PTO
  • Mobile & Internet reimbursement
  • Certification Bonus Program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SalesforceSales CloudService CloudExperience Cloudsolution designplatform configurationbusiness requirements analysisuser story developmentacceptance criteriaconfiguration best practices
Soft skills
communicationrelationship-buildingfacilitationclient discoveryworkshop leadershipproblem-solvingcollaborationstakeholder engagementpresentation skillsadaptability
Certifications
Experience Cloud ConsultantSales Cloud ConsultantService Cloud ConsultantSalesforce Administrator
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