Channel Business Operations Specialist
Ivanti
CloudSFDC
Job Level
JuniorMid-Level
Tech Stack
CloudSFDC
About the role
- Passion Driven. Purpose Guided. Our People Make the Difference.
- The Role of a Business Analyst: Admin/dev/tech business analysis experience; Salesforce skills; translate business processes to SF/CRM capabilities; strong collaboration; etc
- Our Core Values in Action: Collaboration, Creativity, Trust, Ownership, Passionate
- Required Qualifications: 2-4 years in business consulting; Salesforce Administrator certification; Experience building client relationships; Strong communication skills with business stakeholders; Business process focused; Business writing skills/requirements, user stories; Demonstrates business acumen and problem-solving skills
- Preferred Qualifications: Experience with Salesforce Revenue Cloud (CPQ/Billing); Billing Badge and Advanced Billing Specialist Badge; Salesforce CPQ Certification
- A Foundation Built on a Solid Culture: Neocol Cares; Mentorship Opportunities: Neocol North Star Program; Neocol Navigate Program
- Compensation is More than Salary: Fully remote workforce; 401(k) plan; Medical, vision & dental; Adoption; Flexible PTO; Home Office Stipend
Requirements
- 2-4 years in business consulting or consulting experience
- Salesforce Administrator certification
- Experience building client relationships
- Strong communication skills with business stakeholders
- Business process focused
- Business writing skills/requirements, user stories
- Demonstrates business acumen and problem-solving skills
- Proven SFDC skills and hands-on knowledge
- Ability to configure declarative solutions in SFDC for core domains (Sales, Service)
- A keen interest in tech and big-thinking problem-solving acumen/desire
- Motivation for growth and developing hard and soft skills
- Been an active contributor on Salesforce implementation projects
- Able to quickly translate business issues to SF/CRM tech capabilities/needs
- Excels at capturing workshop notes & use tools proficiently to produce high-quality assets that are valuable
- Collaborates well with others, see validity in opinions, and challenge norms from a position of confidence or emerging authority
- Communicate confidently and well in my team and with clients
- Produce accurate outputs, with little rework required
- Strengthening soft skills, business acumen, self-awareness
- Active participation, leaning in, working on areas of discomfort
- Constant/consistent SF platform business/tech learning
- Diligently applying templates, tasks and methodology to high-quality standards (visual, content, structure)
- Achieving positive peer reviews while executing projects as BA
