Global Collections Specialist – Contract/Temp

Neo4j

Temporary collections specialist managing SaaS accounts receivable for Neo4j’s graph intelligence platform. Creating invoices, collecting overdue balances, reconciling payments, and supporting audits during parental leave coverage.

Posted 8/13/2026contractRemote • Connecticut, District of Columbia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong accounts receivable management capabilities, including invoice creation and verification in NetSuite, customer payment application, and dispute resolution. Proficient in collaborating with sales teams and supporting revenue-related audits while maintaining excellent communication and organizational skills.

Highest-signal resume keywords

Accounts Receivable ManagementNetSuite ExperienceCustomer Service SkillsInvoice VerificationExcel Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Accounts ReceivableInvoice CreationPayment ReconciliationBilling Dispute ResolutionAccounting KnowledgeProcess ImprovementVendor OnboardingOrder VerificationData AnalysisFinancial Documentation

Soft Skills

Excellent Communication SkillsAttention to DetailOrganizational SkillsAbility to Work IndependentlyTime Management

Tools & Technologies

NetSuiteSalesforceStripeExcelGoogle SheetsAribaCoupaTipaltiGCPAWS

Industry Keywords

SaaS BusinessAccounts Receivable ProcessesRevenue AuditsCustomer InquiriesCloud Marketplace Providers

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud Platform

About the role

Key responsibilities & impact

Monitor the Accounts Receivable inbox, resolve day-to-day inquiries, and route or escalate complex issues.
Create, verify, and distribute customer invoices in NetSuite and vendor portals such as Ariba, Coupa, and Tipalti.
Verify invoices against order forms and purchase orders before billing.
Monitor and manage accounts receivable ledgers and ensure timely payment collection.
Collect outstanding receivable balances according to company policies.
Follow up on overdue invoices by phone, email, and letters.
Handle customer inquiries for credit card-based products, including Stripe address updates, invoice resends, and dispute resolution.
Complete new vendor onboarding forms and respond to Accounts Receivable requests from Sales.
Support Sales in obtaining customer purchase orders and track pending POs.
Apply customer payments daily in NetSuite and reconcile them with the bank.
Participate in process improvement projects and conduct ad hoc analyses.
Support revenue-related audits and reviews by providing documentation and addressing external auditor requests.

Requirements

What you’ll need

Fundamental accounting knowledge
Minimum three years of accounts receivable experience
Experience resolving customer inquiries or billing disputes directly
NetSuite and Salesforce experience in a SaaS business desired
Tesorio experience a plus
Experience with Stripe and/or cloud marketplace providers such as GCP, AWS, and Azure a plus
Proficient with Excel and Google Sheets
Knowledge of accounting close processes
Excellent written and verbal communication skills
Ability to organize, prioritize, and work under critical deadlines
Strong attention to detail when reconciling order forms, purchase orders, and sales orders before invoicing
Excellent customer service skills
Ability to work independently and balance multiple tasks simultaneously
Experience working or collaborating with international/remote team members across time zones a plus
Available to start on short notice and commit to the full duration of the temporary assignment

Benefits

Comp & perks

Temporary parental leave coverage assignment
Inclusive, diverse, and equitable workplace
Opportunity to shape the future of data and analytics
Collaboration and empowerment to contribute to projects
Customer-focused, innovative company culture