Technical Enablement Program Manager – Field Engineering

Neo4j

Technical Enablement Program Manager for Neo4j designing onboarding and upskilling programs. Leading the improvement of technical enablement across Field Engineering with strategic and execution focus.

Posted 6/22/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $120,000 - $150,000 per yearWebsite

About the role

Key responsibilities & impact

Design, execute, and continuously improve technical enablement programs across the Field Engineering organization
Partner closely with Graph Academy, product and engineering SMEs, and go-to-market teams to translate technical content into engaging, scalable enablement programs
Own the design and delivery of structured onboarding, upskilling, and certification programs that build practitioner-level technical competence
Act as a trusted partner to technical leadership, ensuring that enablement programs directly support product evolution, technical strategy, and field execution
Define and track meaningful KPIs to measure effectiveness
Maintain hands-on technical depth to review content, question assumptions, and engage with SMEs
Facilitate training sessions, workshops, or lab walkthroughs

Requirements

What you’ll need

7+ years of experience in technical enablement, technical training, curriculum development, or related roles (e.g. solution engineering, developer advocacy, technical sales enablement)
Demonstrated experience designing, launching, and iterating multi‑persona technical enablement programs
Strong program and project management skills — ability to juggle multiple, overlapping initiatives
Excellent facilitation, presentation, coaching, and written communication skills (able to explain complex technical ideas in accessible ways)
Proven stakeholder management: ability to work with senior leaders, SMEs, and cross-functional teams
Experience using learning management systems (LMS), authoring/training tools, content repositories, knowledge bases, and tools like Confluence, SharePoint, or equivalents
Data-driven mindset: comfort defining and tracking metrics, dashboards, and deriving insights
Hands-on, get-things-done attitude; high initiative and ownership
Experience managing certification, accreditation, or assessment programs is a strong plus
Previous experience in the field (solutions engineering, presales, professional services, or consulting) is highly desirable
Experience with adult learning theory, instructional design, and best practices in technical pedagogy

Benefits

Comp & perks

medical, dental, and vision benefits
401(k)
paid time off
certain leaves of absence
stock option grant
annual bonus eligibility

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical enablementcurriculum developmentprogram managementproject managementfacilitationpresentationcoachinginstructional designdata analysismetrics tracking

Soft Skills

stakeholder managementcommunicationinitiativeownershipcollaborationadaptabilityproblem-solvingengagementcoachingfacilitation

Certifications

certification programsaccreditation programs