Account Manager

• Manage and cultivate relationships with Portuguese-speaking VIP customers (Brazilian market focus)
• Build and nurture strong relationships with VIP customers, ensuring exceptional service and support
• Proactively engage with VIP customers to understand their needs, preferences, and goals
• Provide tailored recommendations and personalized offers to VIP customers to maximize satisfaction and loyalty
• Act as the main point of contact for VIP customers, addressing inquiries and resolving issues
• Collaborate with cross-functional teams to deliver VIP experiences, including event invitations, special promotions, and bespoke rewards
• Monitor and analyze VIP customer activity and behavior to identify opportunities for engagement and retention
• Work closely with the VIP team to develop and execute strategies for VIP customer acquisition and retention
• Stay up-to-date with industry trends and best practices in VIP account management

VIP Account Manager

Event Partnership Manager

VIP Account Manager

Customer Relations Manager

VIP Account Manager, Portuguese Market