Higher Education Account Executive

Nelnet

Account Executive managing and growing existing higher education institutional accounts. Focusing on client relationships and retention while ensuring optimal use of Nelnet Campus Commerce solutions.

Posted 7/2/2026full-timeRemote • Illinois, Iowa, Minnesota, Missouri, New York, Ohio, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $90,000 per yearWebsite

Tech Stack

Tools & technologies

CloudERPOracle

About the role

Key responsibilities & impact

Retain current higher education accounts designated in territory
Grow existing client base, while identifying upsell and cross sell opportunities
Work collaboratively with sales leadership to assist with the generation of new business opportunities with current and prospective clients
Build positive line of communication to maintain and enhance relationships with clients
Ownership of overall client satisfaction by proactively anticipating client needs and maintaining monthly contact with clients
Meet on campus at least one time per year to deliver an annual account review
Assist in the coordination of sales and product revisions to existing clients
Expand knowledge base of different ERP systems and how they integrate with Nelnet Campus Commerce solutions
Work closely across Nelnet Campus Commerce department lines to resolve client related problems and issues
Develop intimate understanding of client needs and the practical application of Nelnet Campus Commerce solutions on their campus through client interaction
Advocate for client needs, such as new features, services and programs needed to enhance the level of services and solutions offered by Nelnet Campus Commerce
Actively participate in the evaluation of new product client requests
Attend trade shows, conference and other events as needed to support client communication and engagement
Gather competitive information to assist in continually evaluating market position
Review client contracts, maintain contract end dates, and proactively engage the client to extend/review the term and product offering
Consult with Finance in relation to contract issues, pricing, billing, reconciliation issues and bank information

Requirements

What you’ll need

Bachelor's degree, or equivalent, preferably in business and/or technology
Minimum of 3-5 years of sales and Account Management experience
Background in Higher Education market
Experience with billing, payment processing and ecommerce services is helpful
Experience with commonly utilized ERP systems within Higher Education- Oracle (PeopleSoft, Cloud), Ellucian (Banner, Colleague, Power Campus), Workday, Jenzabar, etc. is preferred
Experience selling to, supporting, or managing relationships with colleges, universities, or higher education institutions
Understanding of higher education administrative, financial, enrollment, student account, or technology environments.
Experience with higher education ERP, SIS, payment, or campus technology solutions preferred.

Benefits

Comp & perks

medical, dental, vision
HSA and FSA
generous earned time off
401K/student loan repayment
life insurance & AD&D insurance
employee assistance program
employee stock purchase program
tuition reimbursement
performance-based incentive pay
short- and long-term disability
robust wellness program

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SalesAccount ManagementBillingPayment ProcessingEcommerce ServicesERP SystemsClient Contracts ReviewMarket EvaluationClient Needs AssessmentProduct Evaluation

Soft Skills

CommunicationCollaborationProblem SolvingClient AdvocacyRelationship Building

Certifications

Bachelor's Degree