Implementation Project Manager

Nelnet

Implementation Project Manager leading end-to-end implementation projects for higher education clients. Configuring payment platforms and ensuring seamless onboarding with ongoing support and training.

Posted 5/19/2026full-timeLincoln • New York • 🇺🇸 United StatesJuniorMid-Level💰 $50,000 - $55,000 per yearWebsite

Tech Stack

Tools & technologies

ERPPMPSQL

About the role

Key responsibilities & impact

Define and clarify project scope, requirements, and objectives; initiate and manage implementation projects
Facilitate project meetings with clear agendas and actionable outcomes; escalate issues as needed
Drive project timelines to meet milestones and deliverables within agreed-upon schedules
Document communications, action plans, processes, issues, and resolutions thoroughly
Conduct interactive workshops to demonstrate system functionality and best practices
Configure platform settings based on client requirements; perform functional and integration testing
Troubleshoot technical issues and coordinate with internal data integration teams
Deliver online and in-person training for client staff; prepare user guides and training materials
Develop workflows, processes, and procedures for new products or services
Collaborate with internal teams to resolve issues and optimize implementations; advocate for customer priorities

Requirements

What you’ll need

Bachelor’s Degree (BA or BS) required
CAPM or PMP Certification preferred
2–4 years in a system analyst and/or software implementation role required
3+ years in SaaS implementation, ERP integration, or technical project management preferred
Project management experience
Experience with SQL, HTML, XML
Familiarity with higher education systems and payment processing

Benefits

Comp & perks

medical
dental
vision
HSA and FSA
generous earned time off
401K/student loan repayment
life insurance & AD&D insurance
employee assistance program
employee stock purchase program
tuition reimbursement
performance-based incentive pay
short- and long-term disability
robust wellness program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLHTMLXMLfunctional testingintegration testingproject managementsystem analysisSaaS implementationERP integrationworkflow development

Soft Skills

communicationcollaborationproblem-solvingfacilitationtrainingdocumentationtime managementcustomer advocacyorganizational skillsleadership

Certifications

Bachelor’s DegreeCAPM CertificationPMP Certification