Nelnet

Sales Specialist

Nelnet

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Salary

💰 $70,000 per year

Job Level

Mid-LevelSenior

About the role

  • Develop content (related to SIS best practices) for webinars, workshops, blog posts, analytics spreadsheets, reports and checklists.
  • Work with FACTS customers to evaluate school usage, configuration, and overall implementation of all aspects of the SIS product.
  • Work directly with the FACTS SIS Product Manager to align best practices with the product roadmap.
  • Collaborate closely with internal teams (Implementation, Product Management, Sales and Account Management).
  • Host online and onsite best practice workshops for existing SIS customers and prospects.
  • Educate and train internal teams on FACTS SIS best practices.

Requirements

  • Bachelor’s Degree, or equivalent experience, preferably in education, business and/or technology.
  • 3 years experience working in a K-12 private school (or equivalent experience in related area work).
  • 3 years experience working with all areas of the FACTS SIS platform.
  • Expert in strategies around the FACTS SIS platform.
  • Ability to develop individualized, creative solutions to complex problems on a per-customer basis.
  • Passionate about providing world-class customer service.
  • Solid working knowledge of all areas of the FACTS SIS platform.
  • Strong interpersonal and communication skills (both written and verbal) with the ability to constructively discuss sensitive issues.
  • Very detail oriented and a creative thinker.
  • Strong presentation and public speaking skills.
  • Ability to work as a team player and establish good rapport with co-workers.
  • Excellent customer service skills (friendly, courteous, helpful and patient).
  • Excellent prioritization, organization, and time management skills.
  • Strong computer and technical skills, including experience using Microsoft Office applications, Web Forms, Artificial Intelligence platforms, and the Internet.
  • Ability to effectively instruct clients in the use of computer software and other services.
  • Ability to handle stressful situations and meet deadlines.
  • Strong initiative to get tasks and objectives completed without supervision.
  • Ability to work in a fast-paced environment and effectively lead change.
  • Ability to travel nationally up to 50% of the year.
Benefits
  • medical
  • dental
  • vision
  • HSA and FSA
  • generous earned time off
  • 401K/student loan repayment
  • life insurance & AD&D insurance
  • employee assistance program
  • employee stock purchase program
  • tuition reimbursement
  • performance-based incentive pay
  • short- and long-term disability
  • robust wellness program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
FACTS SIS platformcontent developmentanalyticsproblem-solvingcustomer service
Soft skills
interpersonal skillscommunication skillsdetail orientedcreative thinkingpresentation skillspublic speakingteam playerorganization skillstime managementinitiative
Certifications
Bachelor’s Degree