IT Business Analyst – Quality Assurance

Nelnet

IT Business Analyst driving requirements analysis and quality assurance for Nelnet’s student loan, payments, and education services. Creating test plans, executing testing, and leading UAT.

Posted 9/9/2026full-timeCentennial • Colorado, Idaho, New York, Texas, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in requirements analysis, system documentation, and software quality assurance, with a strong focus on bridging business needs and technical capabilities. Proficient in developing test plans and executing various testing methodologies, including User Acceptance Testing (UAT).

Highest-signal resume keywords

Requirements AnalysisSoftware Quality AssuranceUser Acceptance Testing (UAT)Agile MethodologyNIST Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLHTMLTest Plan DevelopmentTest Script WritingRegression TestingFunctional TestingData TestingBusiness Process EvaluationSystem DocumentationBug Tracking

Soft Skills

Strong Verbal CommunicationStrong Written CommunicationConsensus BuildingMultitaskingInterpersonal SkillsAnalytical Skills

Tools & Technologies

Word Processing ToolsSpreadsheet ToolsAdobe AcrobatTesting ToolsInternet

Certifications & Qualifications

United States Government Security Clearance

Industry Keywords

Business AnalystSystems AnalystAgileNIST ComplianceAI Leveraging

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Formulate and define system scope and objectives through research and fact-finding
Develop or modify moderately complex information systems
Bridge clients' business needs and the technical capabilities of the team
Review, analyze, and evaluate business systems and user needs
Perform requirements analysis and ensure solutions meet business needs
Evaluate business processes, anticipate requirements, identify improvement areas, and develop and implement solutions
Document requirements, evaluate scenarios, and execute required changes
Conduct meetings and presentations to share and review ideas and findings
Create and update system documentation
Drive testing and perform Software Quality Assurance, QA program implementation, testing, verification, and validation
Identify test scenarios, test scripts, and acceptance criteria
Write test scenarios and scripts and analyze test results
Summarize and communicate testing outcomes
Report, track, and prioritize bugs
Act as liaison among clients, operations, and technical staff
Collaborate with testers, team members, and technical teams
Develop and maintain test plans and manual and automated test scripts for functional, interface, and user acceptance testing
Execute regression, functional, and data tests
Facilitate and lead User Acceptance Testing (UAT)
Support implementation testing and related activities
Provide usability feedback
Provide after-hours support for releases

Requirements

What you’ll need

External candidates must reside within a 30-mile radius of an office in Centennial, Colorado; Lincoln, Nebraska; Madison, Wisconsin; Boise, Idaho; or Brownsville, Texas
United States citizenship required; foreign nationals cannot be hired for this position
Must complete United States Government security clearance
Bachelor's Degree in Computer Science and/or commensurate experience
3 to 5 years of experience as a Business Analyst or Systems Analyst, or detailed working knowledge of several system functions
Good working knowledge of word processing and spreadsheet tools, SQL, HTML, Adobe Acrobat, and the internet
Strong verbal and written communication skills
Strong consensus building, multitasking, interpersonal, and analytical skills
Ability to work with technical staff and clients
Ability to obtain a security clearance
Knowledge of NIST compliance strongly desired
Experience with Agile strongly desired
Experience leveraging AI is a plus

Benefits

Comp & perks

Medical, dental, and vision insurance
HSA and FSA
Generous earned time off
401K/student loan repayment
Life insurance and AD&D insurance
Employee assistance program
Employee stock purchase program
Tuition reimbursement
Performance-based incentive pay
Short- and long-term disability
Robust wellness program
Hybrid work environment