Medical Director

Neko Health

Clinical Director overseeing multiple Neko clinics optimizing quality and safety across consultations. Partnering with Area Manager for operational decisions and developing clinician performance standards.

Posted 6/16/2026full-timeNew York City • New York • 🇺🇸 United StatesLead💰 $337,000 - $412,000 per yearWebsite

About the role

Key responsibilities & impact

Hold the clinical standard across every site in your area — every consultation meeting the same bar for safety, quality, and member experience, regardless of who delivers it.
Manage and develop the clinicians in your region — performance conversations, development plans, coaching, and the honest feedback that turns good clinicians into great ones.
Lead clinical hiring for your area against defined criteria, and partner with the Training and Education team to close training gaps as they emerge.
Own the review and closure of clinical incidents and near-misses in your area — making sure learnings are actually applied, not just documented.
Operate in true dyad partnership with the Area Manager — co-owning quality, member experience, and business goals, attending and contributing to Weekly and Monthly Business Reviews, and bringing clinical input into operational decisions before they're made.
Round your sites regularly to observe, support, and listen — surfacing what's working so it can spread, and what isn't so it can be addressed.
Build and maintain trusted relationships with the specialist clinicians who receive Neko referrals — monitoring referral quality and addressing breakdowns quickly.
Know the local regulatory landscape — licensing requirements, referral obligations, market-specific clinical rules — and flag emerging risks before they become problems.
Lead or participate in clinical pilots — defining success, capturing learnings, and documenting outcomes so the rest of the company can learn from your region.
Surface patterns from your area — recurring findings, consultation inconsistencies, member concerns — back to Clinical Product and Quality so protocols evolve based on what's actually happening on the ground.

Requirements

What you’ll need

MD or DO with active New York State medical license in good standing.
Board certification in a relevant specialty (Internal Medicine, Family Medicine, or equivalent).
Active DEA registration.
4+ years of medical leadership experience, including direct management of clinicians.
Active BLS certification (ACLS preferred).
Demonstrated experience holding clinical standards across multiple sites or a large clinical team.

Benefits

Comp & perks

Paid Time Off & Holidays
Medical, Dental, Vision, and Life Insurance
401(k) Retirement Plan
Commuter Benefits
Wellness Rewards Program
Complimentary full Neko scan for you and eligible family members

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

clinical standardsperformance managementcoachingclinical hiringincident reviewclinical pilotsdata analysisquality assurancerisk managementconsultation management

Soft Skills

leadershipcommunicationrelationship buildingproblem solvingfeedback deliverycollaborationobservational skillsadaptabilitycritical thinkingteam development

Certifications

MDDONew York State medical licenseboard certificationDEA registrationBLS certificationACLS certification