Internal Communications Lead
Neko Health
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $145,000 - $175,000 per year
Job Level
Senior
About the role
- Lead the development and execution of Neko’s employee communications strategy and help shape the internal culture as Neko scales.
- Plan, edit, and produce compelling messaging and content across internal channels (Teams, newsletters, all-hands, Town Halls, etc.) that keep employees informed, inspired, and connected.
- Build and maintain a strong publishing rhythm that connects regional offices and Health Centers and promotes engagement around company goals and updates.
- Serve as a trusted partner to senior leaders, providing strategic counsel, narrative development, and message support for internal moments—from town halls to product launches.
- Collaborate closely with People team to communicate HR initiatives, benefits, talent and employee programs.
- Create messaging frameworks and toolkits for managers to cascade company updates effectively and authentically.
- Partner with external comms and brand/product/medical teams to ensure consistent tone, visual identity, and storytelling across internal and external touchpoints.
- Measure engagement and continuously refine communications for impact, clarity, and resonance.
- Regularly review and recommend new tools or platforms to improve transparency, accessibility and connection.
Requirements
- 8+ years in internal or employee communications, preferably in high-growth or mission-driven organizations.
- Exceptional writing, editing, and storytelling skills. Ability to translate complex or technical information into clear, human-centered narratives.
- Experience partnering with senior leaders and cross-functional teams in fast-paced, evolving environments.
- Experience managing internal brand communication across global or fast-growing brands, assessing and deploying new technology or comms products
- Strategic thinking paired with hands-on execution.
- Curiosity, empathy, and a passion for helping teams feel connected to the mission.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
employee communicationscontent productionmessaging frameworksnarrative developmentstrategic counselstorytellingwritingeditinginternal brand communicationtechnology assessment
Soft skills
strategic thinkingcuriosityempathycommunicationcollaborationleadershipadaptabilityengagementrelationship buildingexecution