Sales Team Manager

Neilson Financial Services

Sales Team Manager leading life insurance call-centre agents for Neilson Financial Services. Coaching teams, exceeding sales targets and reporting business-unit performance in a hybrid Ashford role.

Posted 8/10/2026full-timeAshford • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and coaching abilities to inspire a sales team, while maintaining a high-energy environment and achieving sales targets. Possesses excellent communication skills and a deep understanding of the insurance industry and sales processes.

Highest-signal resume keywords

Sales ManagementTeam LeadershipCoaching and DevelopmentPerformance TrackingCustomer Focus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Target AchievementPerformance ReportingCoaching PlansDashboard ManagementInsurance Industry Knowledge

Soft Skills

Excellent CommunicationTeam BuildingResilienceAdaptabilityMotivation

Tools & Technologies

Sales Tracking SoftwarePerformance Dashboards

Industry Keywords

Call Centre ExperienceSales EnvironmentCustomer FocusedResults DrivenTeam Spirited

About the role

Key responsibilities & impact

Inspire and lead a team of Sales Agents to meet and exceed sales targets
Conduct meaningful 1-2-1 sessions with Agents
Create coaching and development plans and improve individual performance
Create a high-energy environment through team meetings, Buzz sessions and incentives
Complete and update weekly and monthly trackers and dashboards
Report on business unit performance and take accountability for team results
Maintain up-to-date knowledge of products, processes, insurance industry best practices and competitor activity
Communicate and roll out changes and updates
Drive new initiatives
Contribute positively to the team and company success
Promote the company’s Customer Focused, Results Driven and Team Spirited core values

Requirements

What you’ll need

Experienced Sales Manager from a Call Centre environment
High energy, self-motivated and driven
Excellent verbal and written communicator
Ability to build rapport across the business with all colleagues
Resilient and hardworking
Proven leader with strong ability to coach and develop a team
High attention to detail
Good aptitude for learning and retaining information
Ability to work under pressure and adapt quickly in a demanding sales environment

Benefits

Comp & perks

Uncapped commission
Hybrid working after your first 3 months
Amazing incentives and rewards, including Neilson Stars trophies and Gold Lanyards
Amazon and Love to Shop vouchers, Go Pros cameras, TVs, and pizzas
Regular theme days
Tea, coffee and milk provided
Life Assurance from day 1
Employee Assistance Programme
Local discounts for coffee outlets, restaurants, cinemas and gyms
Free fruit
Flu Vaccinations
Cycle to work scheme
Eye Test/Glasses Vouchers
Monday breakfast club
Exceptional training
Enhanced Maternity and Paternity pay
Pension
23 days holiday