Vice President of Operations

Neighborly®

Vice President of Operations at Neighborly overseeing business development and brand promotion. Leading teams, implementing procedures, and ensuring franchisee compliance at the headquarters in Irving, Texas.

Posted 5/6/2026full-timeIrving • Texas • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Support the President in the development, operation, and promotion of the Company’s business and brand.
Assist in executing short-term and long-range plans and budgets based on corporate goals and growth objectives.
Develop and implement procedures to ensure information flow between the company and franchisees, including updates on system changes and upcoming events.
Hire, develop, and oversee the staff of Franchise Business Coaches and other assigned support personnel.
Monitor franchisees’ financial health, assist in developing their annual budgets, and ensure compliance with the Franchise Agreement and FDD.
Organize and lead regional meetings and staff training sessions, including monthly basic training for new franchisees.
Establish operating policies to enhance the uniqueness of the brand system and evaluate new service or product offerings.

Requirements

What you’ll need

Minimum of five (5) plus years of relevant business, industry, or system experience providing the necessary skills for executive leadership.
Proven ability to build strong professional relationships.
Skilled at motivating teams to exceed performance standards.
Clear, precise verbal and written communication skills.
Proficient in interpreting P&Ls, balance sheets, and business law.
Balanced approach to problem-solving and dispute resolution.
Demonstrated track record of setting and achieving goals.
Enthusiastic learner with a positive, proactive attitude.
Strong leadership skills and sharp business acumen.
Bachelor’s Degree (B.A. or B.S.).

Benefits

Comp & perks

Equity and bonus opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

P&L interpretationbalance sheet analysisbusiness law knowledgebudget developmentfinancial monitoringprocedure implementationgoal settingperformance standardsfranchise agreement complianceFDD compliance

Soft Skills

relationship buildingteam motivationverbal communicationwritten communicationproblem-solvingdispute resolutiongoal achievementpositive attitudeleadershipbusiness acumen

Certifications

Bachelor’s Degree