Neighborly®

Senior Frontend Product Manager

Neighborly®

full-time

Posted on:

Location Type: Hybrid

Location: Irving • Texas • United States

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Job Level

Senior

About the role

  • In cooperation with management and the team, create and continually refine the necessary processes, governance and metrics to operationalize consumer facing website improvements.
  • Responsible for reaching yearly incremental booked job & booked estimate targets.
  • This includes analyzing customer needs, competitive offerings, and behavioral data to create a vision and tactical execution plan focused on achieving targets.
  • Owns a prioritized roadmap and testing outcomes (evidence-based).
  • Ability to provide clear UX direction as well as timely and prescriptive feedback.
  • Provide clear requirements and business rules to guide the development of new features and define acceptance criteria of those features.
  • Collaborate with IT Product Managers, Project Management and external agencies to ensure capabilities are implemented per specifications leading to a clean, well-communicated release.
  • Continuously be aware of market, competitor, device and industry developments and trends.
  • Measure and report on post release business results.

Requirements

  • 10+ years of progressive Product Management experience
  • 7+ years of experience working with analytics platforms and drawing out insights from this data
  • Multi-brand, multi-unit franchise experience a plus
  • Demonstrated competence and passion for creating exceptional customer experiences which meet conversion goals
  • Experience identifying and developing new ideas which will positively impact the customer experience.
  • Comprehensive understanding of conversion rate optimization strategy and tactics.
  • Ability to distill analytics data into clear, actionable insights that drive strategic decision-making and measurable business outcomes.
  • Proven experience developing and managing a revenue driving capability roadmap.
  • Ability to communicate with internal and external clients with earned authority.
  • Detail and process oriented.
  • Able to manage multiple projects across multiple brands and understand how they may be interrelated across the enterprise.
  • Demonstrates experience managing partners and clients (internal and external).
  • Excellent written and oral communication skills, including strong interpersonal and presentation skills.
  • Experienced with major analytics providers such as Google Analytics.
  • Ability to work under pressure in a dynamic, fast-paced and multidimensional environment and with cross-functional teams.
  • Excellent mastery of Microsoft Word, Microsoft Excel, Microsoft Access, and Microsoft Outlook required, with working knowledge or desire to learn Power Point.
Benefits
  • Equity and bonus opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Product Managementanalytics platformsconversion rate optimizationdata analysisroadmap developmentcustomer experience designfeature developmentacceptance criteria definitionmetrics creationevidence-based testing
Soft Skills
communicationinterpersonal skillspresentation skillsdetail-orientedprocess-orientedstrategic decision-makingcollaborationproject managementauthority in communicationability to work under pressure