Neighborhood House

IT Support

• Provide on-site and remote support for desktops, laptops, mobile devices, printers, and other end-user hardware.
• Respond to IT support requests via Ticket system, Teams, email, phone, and in-person assistance.
• Diagnose and resolve hardware, software, and network issues for desktops, laptops, mobile devices, and printers.
• Support, troubleshoot, and provide training to employees with Microsoft 365 applications, including Outlook, Teams, SharePoint, and OneDrive.
• Educate users on best practices for security, software use, and data handling in Microsoft 365.
• Assist with onboarding new employees by setting up workstations and providing IT orientation.
• Assist in creating, modifying, and deactivating user accounts in Microsoft 365 and Active Directory.
• Reset passwords and manage user access permissions.
• Assist with implementing IT security best practices, including antivirus updates and software patching.

IT Help Desk Field Technician

Accounts Receivable

• Ensure accurate and timely processing of vendor invoices
• Prepare weekly check and electronic payment runs and obtain required approvals and signatures
• Obtain and maintain W-9 forms from vendors
• Process and file annual 1099 forms in compliance with IRS regulations
• Reconcile AP transactions with the general ledger each month
• Reconcile credit card transactions, ensuring proper coding and approvals
• Provide regular training and assistance to staff on expense management, timely data processing of expenses, and coding practices
• Act as primary backup on accounts receivable and payroll processing as needed
• Prepare billing statements for our after-school program and specific grants/contracts
• Perform monthly bank and account reconciliations
• Maintain accurate and organized financial records and documentation
• Prepare and process weekly bank deposits
• Log cash receipts and ensure timely and accurate posting to accounts
• Prepare and track grant and contract billings in accordance with funding agreements
• Prepare documentation and schedules for audits and support auditors as needed

AP/AR Specialist

Financial Planning and Analysis

• The Director of Finance is responsible for overseeing the financial health, integrity, and sustainability of the organization.
• This role provides strategic leadership in financial planning, budgeting, forecasting, and reporting, while ensuring compliance with nonprofit accounting standards, regulatory requirements, and grant and donor restrictions.
• The Director of Finance manages the finance team and partners closely with the Executive Director, senior leadership, and the Board of Directors to support informed decision-making and advance the organization’s mission.
• The Director of Finance holds a high standard of customer service to all internal and external stakeholders.
• Provide strategic financial leadership to the senior leadership and the Board of Directors to support the organization’s mission and long-term sustainability.
• Partner with senior leadership and the Board of Directors on cash and asset management strategy.
• Oversee day-to-day accounting operations and ensure accurate, timely financial reporting.
• Supervise finance staff and/or external accounting vendors.
• Manage cash flow.
• Lead annual budgeting, forecasting, and financial planning processes.
• Review account reconciliations, journal entries, and financial reports ensuring compliance with GAAP and nonprofit standards.
• Review, analyze, and present monthly/quarterly financial reports to department managers, senior leadership and the Board of Directors.
• Manage internal controls.
• Oversee creation/review/revision/implementation of financial policies and procedures.
• Ensure compliance with nonprofit accounting standards, grant requirements, and regulatory obligations.
• Oversee grant and restricted fund tracking.
• Lead annual audit and coordinate preparation of Form 990 and other required filings.
• Maintain strong customer service relationships with all internal and external stakeholders.
• Advise and support program managers on revenue growth strategy, funding acquisition, funder reporting, and grant compliance.
• Develop and deliver training sessions for budget managers on budgeting, analysis, financial tools and processes.
• Foster and support knowledge sharing within the finance team and across departments.
• Regularly assess and improve financial systems and processes to support organizational effectiveness.
• Oversee technology planning, including data systems development, data risk management, and equipment management.
• Supervise the Accounting Manager and IT Manager, including planning and directing work, training, and performance management.
• Provide guidance and mentorship to team members to enhance their skills and performance.
• Regularly review performance and goal setting of direct reports.

Finance Director

• Manage daily accounting operations, including AP, AR, payroll, general ledger, and reconciliations
• Prepare and review financial reports for senior leadership and the Board
• Oversee cash management, banking relationships, and forecasting support
• Support annual budgeting and ongoing budget monitoring with program leaders
• Ensure compliance with nonprofit accounting standards, internal controls, and funder requirements
• Oversee grant and restricted fund tracking and financial reporting
• Lead audit preparation and support required financial filings
• Improve financial systems, processes, and documentation to enhance efficiency
• Supervise and mentor accounting staff to support strong team performance
• Collaborate across departments to promote financial accuracy and accountability

Finance Manager

Accounting Manager

• Support day-to-day accounting functions, including accounts payable
• Assist with payroll, accounts receivable, and reconciliations
• Maintain accurate financial records and documentation
• Support financial reporting, audits, and grant tracking
• Ensure compliance with organizational policies and nonprofit accounting standards
• Collaborate with finance staff to support efficient financial processes

IT Help Desk Field Technician

AP/AR Specialist

Finance Director

Finance Manager

Accounting Clerk