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About the role
Key responsibilities & impact- Act as the senior HR partner to U.S. leadership and a core member of the regional leadership team, translating business strategy into workforce planning, organizational design, and succession planning initiatives.
- Own and drive the end-to-end recruitment strategy for North America.
- Build scalable recruitment capability and oversee execution, manage agency partnerships when needed, ensure a strong candidate experience, and ensure consistent and scalable hiring approach across the organization.
- Lead complex employee relations matters, including investigations and performance issues.
- Ensure compliance with U.S. employment regulations and mitigate risk through proactive governance.
- Maintain and regularly update HR policies and the employee handbook.
- Build and manage a compliance calendar (trainings, audits, and regulatory requirements).
- Drive performance management frameworks, leadership coaching, employee engagement initiatives, and retention strategies.
- Establish structured career development and succession planning processes.
- Oversee onboarding, offboarding, HR documentation, benefits administration, payroll coordination, and compliance reporting.
- Collaborate closely with the global HR team to ensure alignment on policies, processes, and key initiatives, while representing North America needs and ensuring effective local implementation.
Requirements
What you’ll need- Deep expertise in U.S. employment law and multi-state compliance, with strong understanding of regulatory requirements (e.g., FMLA, COBRA, I-9, EEO)
- SHRM-CP or SHRM-SCP certification preferred
- Comprehensive HR operations capability, including benefits administration, leave management, payroll coordination, HRIS systems, and compliance documentation, ensuring audit readiness and strong internal controls
- Strategic workforce and compensation insight, with familiarity in job architecture, salary benchmarking, and compensation structure alignment to support scalable growth
- Strong leadership coaching and employee relations expertise, including conflict resolution, investigations, performance management guidance, and the ability to act as a trusted, neutral advisor to managers and employees
- Talent acquisition and workforce planning capability, with experience supporting hiring strategies in growing organizations
- Organizational maturity and change management mindset, comfortable building structure in lean environments and guiding teams through growth-related transitions
- Cross-functional and cross-cultural collaboration skills, with experience working in international or matrixed organizations
- High level of discretion, integrity, and sound judgment, with strong analytical and problem-solving capabilities
- Ability to balance strategic thinking with hands-on execution in a fast-paced environment
- 8-12+ years of progressive HR experience, including at least 3-5 years leading an HR function or serving as a senior HR business partner
Benefits
Comp & perks- Competitive salary
- Health, dental, and vision insurance
- 401(k) with company match
- Life, LTD, and STD insurance coverages
- Flexible work hours and remote options
- Paid time off (PTO) and parental leave
- A professional environment that supports personal and professional growth — “First People, then Technology”
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
U.S. employment lawmulti-state complianceFMLACOBRAI-9EEOHRIS systemsbenefits administrationpayroll coordinationcompliance documentation
Soft Skills
leadership coachingemployee relationsconflict resolutionanalytical skillsproblem-solvingstrategic thinkinghands-on executioncross-functional collaborationcross-cultural collaborationintegrity
Certifications
SHRM-CPSHRM-SCP
