Account Manager – KYC B2B Clients
Nect
full-time
Posted on:
Location Type: Hybrid
Location: Hamburg • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage our clients starting from contract signing
- Prepare the joint kick-off for collaboration
- Lead customers through the onboarding and implementation process of our products
- Know and document all key customer information
- Identify new use cases and upsell opportunities
- Proactively grow customer relationships
- Identify product potential through customer feedback
- Hold regular standing meetings (jour fixe) with customers
- Prepare reports and analyses
Requirements
- Completed training or degree in Business Administration, Business Informatics (Information Systems) or Sales
- 3+ years of experience as an Account Manager in a B2B company
- Technical understanding of IT products
- Interest in topics such as ID wallets, AI and deep tech
- Experience in the regulatory environment of KYC solutions is a plus
- Strong communication skills
- Strong service orientation and customer focus
- Excellent German and English skills
Benefits
- Flat hierarchies
- Fast decision-making processes
- International working environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Business AdministrationBusiness InformaticsSalesAccount ManagementTechnical Understanding of IT ProductsKYC Solutions
Soft skills
Communication SkillsService OrientationCustomer FocusRelationship Management