Implementation Consultant – Housing

NEC Software Solutions

Implementation Consultant specializing in NEC Housing Management System. Delivering training and consultancy services to ensure excellent customer experience with Housing modules.

Posted 6/13/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

NEC Housing systemAllocationsHousing AdviceHomelessnessHousing Management Softwaresystem configurationsystem buildtraining material creationsolution design manualsproject management

Soft Skills

communication skillspresentation skillscustomer serviceadaptabilityengagementtraining deliverysimplifying complex conceptscollaborationflexibilitypositive feedback

Tools & Technologies

Teamsremote training toolsuser guidestraining coursesconsultancy servicesSocial Housing Managementrecorded training sessionsinternal training systemscustomer feedback systemsproject tracking tools

Industry Keywords

Social Housing Managementconsultancytrainingcustomer engagementbest practicesuser confidencesystem implementationhousing processescustomer supportdiverse audiences

About the role

Key responsibilities & impact

Offer expert guidance in implementing NEC Housing system modules – particularly Allocations and Housing Advice/Homelessness, with a focus on system configuration and build.
Deliver engaging and effective training sessions (remote and occasionally on-site) to customers and internal teams, ensuring users feel confident and competent in using the system.
Provide excellent advice and best practice to current customers using NEC Housing.
Ensure that consultancy and training activities consistently achieve positive customer feedback.
Create and maintain training courses, user guides, and solution design manuals for customers and internal teams.
Collaborate with customers via Teams (including recorded sessions for training purposes) and adapt delivery styles to suit different audiences.
Stay up-to-date with the latest developments in Social Housing Management and incorporate these into training and consultancy.
Be flexible and available for occasional UK travel to customer or company sites when required.

Requirements

What you’ll need

In-depth expertise in Allocations and Homelessness processes using Housing Management Software.
Demonstrated experience in implementing Housing Management Systems or modules, with strong skills in configuration and build.
Proven ability to deliver high-quality training and consultancy services, achieving positive feedback from diverse audiences.
Strong communication and presentation skills, with the ability to simplify complex concepts for end users.
Proficiency in creating and maintaining training materials, including courses and solution design manuals.
Ability to manage multiple projects once proficient with our system.

Benefits

Comp & perks

Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
25 days paid holiday with the option to buy/sell (FTE)
4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
A selection of flexible benefits to suit your individual needs
All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.