Patient Access Professional – Casual/PRN

Nebraska Methodist Health System

Patient access professional registering and financially screening Emergency Department patients. Supporting Nebraska Methodist Health System hospitals through accurate records, insurance verification, and collections.

Posted 8/21/2026part-timeOmaha • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient registration, insurance verification, and financial documentation while providing exceptional customer service in a healthcare setting. Capable of effectively communicating with patients and clinical staff, ensuring compliance with EMTALA guidelines and maintaining accurate patient records.

Highest-signal resume keywords

Patient RegistrationInsurance VerificationCustomer ServiceBasic Life Support (BLS)Medical Terminology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Record ManagementInsurance Eligibility VerificationBasic MathematicsData EntryTriage Guidelines

Soft Skills

CommunicationMultitaskingDe-escalationAttention to DetailInterpersonal Skills

Tools & Technologies

Electronic Registration SystemsOutlookWordExcelScanner

Certifications & Qualifications

Basic Life Support (BLS)

Industry Keywords

EMTALA GuidelinesPatient Financial CounselorsCode Triage ProcessHealthcare RegistrationPatient Identification

About the role

Key responsibilities & impact

Greet patients professionally and use triage guidelines to alert clinical team members of urgent situations
Follow EMTALA guidelines and the Code Triage Process in the Emergency Department
Register and dismiss patients courteously and promptly
Create and maintain accurate patient records with demographic, financial and visit information
Perform quick registration and collect patient identification information
Notify triage clinical team members of patient arrival and chief complaint
Coordinate with clinical staff to complete bedside registration after patient stabilization
Collect and update demographic information and photo IDs in electronic registration records
Verify insurance eligibility and payer information using electronic work queues
Scan insurance cards and complete Medicare Secondary Payer questionnaires and payer-specific documents
Review and sign admission paperwork with patients or representatives
Use translation services as needed
Provide copies of signed documents and financial liability documents
Explain financial responsibility, estimates and liability waivers
Attempt, document and securely process co-pay and other point-of-service collections
Notify supervisors of cash discrepancies
Refer patients to Patient Financial Counselors when appropriate
De-escalate anxious, agitated or upset patients and family members
Provide customer service consistent with the organization's mission and vision

Requirements

What you’ll need

High school diploma, General Educational Development (G.E.D.) or equivalent preferred
Previous health care registration, customer service, insurance or billing experience required
Medical terminology preferred
Ability to provide transportation to other campus locations within a reasonable timeframe
American Heart Association or American Red Cross Basic Life Support (BLS) preferred
Knowledge of phone etiquette and some medical terminology
Strong computer skills; ability to open and navigate Outlook, Word and Excel attachments, and use a scanner and copier
Basic mathematics skills for collecting payments
Ability to work independently and collect required patient data for system entry
Ability to multitask with strong attention to registration details
Ability to relate to patients and coworkers in a kind, courteous and helpful manner
Ability to deal with people in crisis situations
Ability to transport/escort patients and guests/family members via stairs, elevators or ramps
Ability to communicate through a glass barrier
Ability to exert up to 50 pounds of force
Ability to perform required physical activities, including standing, walking, lifting, keyboarding/typing, reaching, repetitive motions, sitting, speaking/talking, hearing and seeing
Ability to work around biological agents and physical hazards associated with patient contact

Benefits

Comp & perks

Competitive pay
Excellent benefits
Great work environment
Team-oriented work making a difference in the communities served