Nebraska Medicine

Medical Receptionist – Community Cardiology Care

Nebraska Medicine

full-time

Posted on:

Location Type: Office

Location: OmahaNew YorkUnited States

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About the role

  • Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone).
  • Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols.
  • Responsible for scheduling patient appointments and registering patients.

Requirements

  • Minimum of 16 years of age required.
  • Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
  • Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
  • Demonstrated analytical, prioritization and organizational skills required.
  • Demonstrated flexibility and dedication to team environment required.
  • Effective communication skills required.
  • High school education or equivalent preferred.
  • One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.
  • Nursing Assistant or Medical Assistant preferred.
  • Knowledge of medical terminology preferred.
  • Experience with Microsoft Office, specifically Word and Excel preferred.
  • Depending on the position available, fluency in Spanish preferred.
Benefits
  • Enjoy up to $5,000/year in tuition assistance
  • 35% discount at Clarkson College
  • Career advancement opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
medical terminologycustomer servicemedical scheduling
Soft Skills
analytical skillsprioritization skillsorganizational skillsflexibilitydedication to team environmenteffective communication
Certifications
Nursing AssistantMedical Assistant